Administrator Cambridge
Job description
Main area Administration Grade Band 3 Contract Permanent: Bank & fixed term opportunities available Hours Full time Part time Job share p.a. pro rata Job ref 180-FCA-236107-RO1 Employer Cambridge University Hospitals NHS Foundation Trust Employer type NHS Site Addenbrookes Hospital-All Divisions Town Cambridge Salary £22,816 - £24,336 p.a. pro rata Salary period Yearly Closing 26/10/2023 23:59 Job overview CUH is looking for reliable and hardworking individuals to deliver administrative services across all areas of the Trust. To help achieve this we have a centralised process in place designed to match your skills and experience to a suitable role. Specific tasks and responsibilities will vary depending on the role. You will be a key member of the team providing high quality, comprehensive administrative support to facilitate the smooth running of the department. We would love to hear from you if you are able to communicate well with people at levels, have previous experience working in an administrative role, the ability to use a range of Microsoft packages and are able prioritise workload to meet a deadline whilst working in a fast paced environment. If you prefer the flexibility of working in temporary placements, you also have the opportunity of registering on the Staff Bank via the centralised recruitment process. A range of training and educational opportunities are available for all staff, designed to support personal development and career progression. The Trust has launched a brand new administrative academy induction programme designed specifically to support and orientate new staff with the essential information and skills needed for a smooth transition in joining the CUH family. Main duties of the job You will provide high quality administrative support to the department. Tasks will include typing, reception duties, customer service, maintaining databases, booking appointments/meeting, filing, organising and booking meeting rooms and general administrative support to the Department. You will play a key role in the efficient day to day activities of the department. You will often be the first point of contact for the department and will be required to communicate in a professional and courteous manner. You will answer general queries and explain information relating to the department. Working for our organisation Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population. CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background. Detailed job description and main responsibilities Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position. This vacancy will close on 26-Oct-2023 at Midnight. Please note you may be invited to a remote interview prior to the closing date of the advert. Benefits to you We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered. We welcome applications from the Armed Forces. Person specification Qualifications Essential criteria Educated to secondary school level or equivalent Desirable criteria NVQ in Business and Administration or equivalent experience Experience Essential criteria Previous experience of office / administrative or similar relevant role Previous experience of working in a role that requires effective interaction with people Desirable criteria Previous experience of administrative functions such as diary management, appointment booking, taking minutes of meetings or transcribing notes Knowledge Essential criteria Knowledge and experience of using I.T programmes, e.g. Microsoft office especially outlook, word, excel and PowerPoint Skills Essential criteria Able to take responsibility for own work and work without direct supervision where appropriate Ability to prioritise work and meet deadlines under pressure Able to work using own initiative where applicable Evidence of ability to communicate at all levels clearly and concisely both oral and written Evidence of frontline customer service skills Excellent team worker with the ability to maintain good working relationships with all levels of staff Evidence of previously working with confidence under pressure or to a tight deadline Excellent organisational skills and attention to detail Ability to handle confidential and sensitive information appropriately Be flexible according to priorities and changing organisational systems Additional Requirements Essential criteria The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Togethersafe, kind, excellent Actively promote and value equality, diversity and inclusion, treating others with dignity and respect Compliance with all Trust policies and procedures Further details / informal visits contact Name Recruitment Services Job title Recruitment Services Email address [email protected] Telephone number 01223 217038
