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Office Administrator
Location: Bishops Stortford
Working Schedule: Monday – Friday 37.5
Salary: £22000

Bunzl Cleaning & Hygiene Supplies is the UK's leading supplier of janitorial, cleaning, and hygiene products. We are part of Bunzl Plc, one of the fastest-growing, FTSE100 listed distribution and outsourcing groups across the globe. We source cleaning and hygiene products and ensure they are delivered on time so that facilities management teams can create clean and safe environments that protect people while they are away from home. By utilising innovation and sustainability, we give our customers the means to protect people and the environment, creating the world's cleanest and safest workplaces and communities.

The Benefits

• 28 days paid holiday, inclusive of public holidays
• Bonus Scheme
• Enhanced Maternity and Paternity Pay
• Long Service Awards
• Sharesave Scheme
• My Bunzl Benefits Portal
• Holiday Purchase Scheme
• Bunzl Personal Pension Scheme
• Life Assurance
• Healthcare Schemes
• Paid time off for Voluntary Work
• Cycle to Work Scheme
• Employee Assistance Programme (Financial and mental health)
• Culture Club Activities – Breakfast Club each month, Annual Summer & Christmas events

Key Responsibilities

• Assisting with customer enquiries via phone and email (via MS Office): Manage requests for product and service information promptly, efficiently and courteously, ensuring appropriate follow-up is

completed where required.

• Accurately set up customer online accounts/ placing orders with follow up call logs and reports
• Ensure daily measurement and accuracy of booking in stock using our bespoke system.
• Manage out of stock items by communicating with purchasing and advising customer accordingly to achieve agreed service levels.
• Maintain files for audit purpose.
• Providing support and advice to delivery drivers regarding orders and collections.

Skills required

• Have a confident and enthusiastic telephone manner
• Enjoy speaking to customers on the telephone
• Have the ability to work well within a team and independently
• Be reliable & trustworthy
• Hardworking and dedicated
• Be keen to learn new skills and take on responsibilities

If you’re ready to work in a team environment alongside talented people who take pride in delivering great results, apply today!

Bunzl supports the principle of Equality and Diversity in employment wholeheartedly and opposes all forms of unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We believe that it is in the company’s best interests and those of all who work in it, to ensure that the human resources, talents and skills available throughout the community are considered when employment opportunities arise.If you have a disability or special need that requires support or adjustments to working or interview arrangements, please let us know.