Administrator Birmingham, England
Job description
Aim The Federation has a number of Services which will require admin support in order to operate. Central Prescription Service Central Docman Service COVID19 Vaccination Hub PCNs Extended Access Respiratory Diagnostic Hub Red Site Duties and Responsibilities Answer incoming calls and take patient information booking them into the correct service Book patients for the required service Transfer requests as appropriate Document incidents and complaints Undertake regular audits of work Communicate with other health care professionals to ensure seamless patient care Engage with patients in a friendly and professional manner while actively listening to their requests Coordinating the COVID-19 vaccination clinics Ad-hoc duties as and when required across all Services Skills High level of attention to detail Ability to work without supervision Exceptional Communication and Customer Service Skills Technical Skills Ability to Handle Confidential Information Strong Record Keeping Skills Presentation Skills Ability to Multitask Team player EMIS & Docman experience desirable but not essential
