Job description
About the Role
Howard house Surgery has an opportunity for an administrator to join our busy practice support team, on either a full-time basis or part-time basis for 30-37.5 hours per week, Monday - Friday, to be decided by negotiation.
- Managing and chasing-up incoming claims and forms for medical information from private companies i.e. insurance companies, DVLA, or patient requests;
- Communicating with patients when payment is needed and when work is complete, as well as any other patient communication that may be required;
- Managing requests regarding subject access rights (SARS) and allocating the completion of medical reports and private medical examination to the appropriate GP, in a fair manner;
- Scanning all incoming correspondance;
- Filing and retrieving paperwork.
For an informal discussion on this role, please contact [email protected].
About the Candidate
- Customer care experience, both face-to-face and over the phone, ideally in a primary care setting;
- Basic literacy and numeracy skills, in addition to general education;
- Excellent IT skills;
- Ability to work in a fast paced environment and work well under pressure;
- Willingness to undertake training where required;
- Ability to work as a team, but also using own initiative;
- Enthusiastic and self-motivated
- SystmOne experience;
- Knowledge of medical terminology;
- Clinical coding experience.
About Us
- NHS Pension Scheme
- The NHS Pension Scheme is a defined benefits scheme
- Life insurance
- Family benefits including an adult dependents pension and children’s pension
- Ill health benefits
- 20% employer contribution
- Electric Car Salary Sacrifice Scheme
- No deposit
- No credit check
- Fully comprehensive insurance
- Servicing and tyres
- Breakdown cover
- Up to £2,000 contribution from SPC subject to conditions
- Proper Pay
- Living Wage Foundation Accredited
- GP Remote Working
- Eye Care Vouchers
- Health Service Discounts
- Annual Leave - Minimum 33 days FTE with enhancements for long service
- Enhanced maternity & paternity terms
- High street discounts through our own online portal
- Technology and homewares salary sacrifice schemes with Currys and John Lewis
- Cycle to work salary sacrifice scheme
- Gym salary sacrifice scheme
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.