Administrative Officer London, England
Job description
About us
SELCS is a world-leading centre for teaching, research and public engagement, focussing on the literature, linguistic traditions, history, sociology, philosophy, art, film and other aspects of the cultures associated with the languages we teach. Our taught programmes are innovative and interdisciplinary; academic colleagues and students engage with many urgent concerns facing the world today by understanding Europe’s languages, cultures and histories and their impact globally. The SELCS Professional Services team provides a wide range of administrative support to facilitate the delivery of teaching and research activity. The team comprises 15.2 Full Time Equivalents (FTE) which is broadly split between two functions, Teaching and Student Support and Operations. We work collaboratively across the two functions and all team members share responsibilities, learn from and cover for each other as necessary.
About the role
This post is one of several identical roles and provides professional, comprehensive administrative support for staff and students in SELCS. Each post holder is assigned to one of the functions described above – either Teaching and Student Support or Operations – and this constitutes the main focus of their work. Over time, and in-line with the business need, there may be opportunities to move to the other function in order to gain experience across all areas of administration. The current vacancy is within the Operations function of the team. The post holder works collaboratively, advising and sharing knowledge, supporting colleagues as necessary. The post holder builds and maintains good working relationships with academic colleagues across SELCS, ensuring administrative tasks are handled appropriately. The post is cyclical in nature, experiencing peaks and troughs across the academic year. The post holder is expected to take annual leave appropriately and may on occasion, with notice, need to work outside of standard office hours in order to meet the requirements of the post (time off in lieu will be given in these instances).
About you
The successful applicant will be educated to A level or equivalent and have previous experience of working in a student-facing or comparable role, with a good understanding of the types of issues that these environments create and how to deal with them. They will have a good understanding of the UK higher education system and the issues currently facing the sector. They will have excellent communication skills, with written and spoken English at native-speaker level and the ability to use an appropriate tone according to different situations. The post holder will be a good team player, with an ability and willingness to work both collaboratively within a team but also independently when required, and have the ability to multitask and work productively in a busy environment where interruptions can occur frequently. The successful applicant will have strong IT skills, with experience of using Microsoft Office packages in a professional setting to a high standard, and a willingness to learn new systems as necessary, sometimes at short notice, with an ability to learn quickly. A detailed list of the person specification for this role, can be found in the Job description. Application Instructions In order to apply for this vacancy, please click on the “Apply Now” button above. You should upload the following: • Full CV • Covering letter (2 sides of A4 paper). If preferred, candidates may instead complete the section(s) in the Questionnaire that ask you to explain why you have applied for the role and the skills and experience you bring, with reference to the person specification and job description. Please do not upload any other documents at this stage of the recruitment process as they are not required and will not be considered.
What we offer
As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below: • 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) • Additional 5 days’ annual leave purchase scheme • Defined benefit career average revalued earnings pension scheme (CARE) • Cycle to work scheme and season ticket loan • On-Site nursery • On-site gym • Enhanced maternity, paternity and adoption pay • Visit https://www.ucl.ac.uk/work-at-ucl/reward-and-benefits to find out more. If you have any queries about the role, please contact [email protected] If you need reasonable adjustments or a more accessible format to apply for this job online or have any queries about the application process, please contact [email protected] The UCL Ways of Working supports colleagues to be successful and happy at UCL through sharing expectations around how we work – please visit www.ucl.ac.uk/ways-of-working to find out more.
Our commitment to Equality, Diversity and Inclusion
As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women. Our department is working towards an Athena SWAN award. We are committed to advancing gender equality within our department. You can read more about our commitment to Equality, Diversity and Inclusion here: https://www.ucl.ac.uk/equality-diversity-inclusion/
