Administrative Officer Watford, East of England, England
Job description
Salary: £21,029.00 (Per annum)
Location: Remote (Working from Home)
Contract/Hours: Permanent, Full-Time
Full-time - 35 hours per week (generally Monday to Friday 9am to 5pm but some flexibility may be required).
Interviews will be held Monday, 9th October, 2023.
Note: Vacancy will close on Tuesday, 3rd October, 2023 .We reserve the right to close this vacancy when we feel we have obtained a sufficient number of applications.
Benefits: 29 days annual leave PLUS bank holidays, Blue Light card, excellent training and developments opportunities, professional qualifications, flexible maternity, adoption, and paternity packages, up to 7% employer contribution pension, discount portal with your favorite brands.
Vulnerable children in the UK need your help.
Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK.
Last year, we helped more than 670,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.
Why Action for Children?
Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.
A bit about the role
We are leading the delivery and coordination of a new England-wide programme called Planning Together for Children to help parents prioritise their children's needs if they are separating. This has been commissioned by Cafcass (Children and Family Court Advisory and Support Service) on behalf of the Ministry of Justice.
Planning Together for Children will see us work with other partners to deliver the new course and set of resources for parents combining e-learning, online group work, and online support for couples involved in private law family court proceedings.
It builds on the work of our existing Separated Parents Information Programme (SPIP). Around 24,000 parents are referred to a SPIP course every year and the feedback from both parents and children has been used to develop the new programme.
How you'll help to create brighter futures
We are looking for an administrative assistant who can support the wider administrative functions across the brands new service. The successful applicant will be responsible for providing effective and efficient administrative service, whilst working in a team. You will:
- Provide a full range of administrative functions in-line with our organisations policies, procedures, and digital systems.
- Exhibit exceptional virtual etiquette to ensure a welcoming and brand-representative experience for our service users.
- Handle high data volumes with precision and meticulous attention to detail.
- Bring your knowledge of multiple CRMs to streamline data management, utilising and managing our portals.
- Craft written, verbal, and e-correspondence with prompt, courteous, and appropriate responses, collaborating seamlessly with management and colleagues.
- Provide administrative support to the wider service, carrying-out research, and other activities to support colleagues and management.
Let's talk about you.
You'll be highly organised with a keen eye for detail and working to tight deadlines. Acting with great empathy, patience and confidence will be required. You'll be responsible for your own tasks and take lead in some instances. You will have:
- A Business Administration S/NVQ/ or relevant experience in related fields.
- Knowledge of IT packages such as SharePoint, Excel, PowerPoint, and Outlook, with wiliness to learn to utilise bespoke IT systems for updating and maintaining records.
- Experience of working with and providing administrative support to senior management on an ongoing basis, often with conflicting priorities.
- You'll be fully committed to working towards the best outcomes for children and young people.
Good to know.
Application Process
There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.
Talent Pool
We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather we didn't.
Contact: If, for any reason, you need support with your application, please contact Wede Omu at [email protected]. We'll be happy to give you any support you require.
Don't meet every single requirement?
If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.
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