Administrative Assistant/Receptionist (Maternity Cover) Dudley, England
Job description
We are looking for maternity cover starting in August 2023
Our busy clinic requires a resourceful, energetic and competent receptionist to provide the highest standard of patient-centred administrative support.
You will need to deal with all aspects of front office duties professionally and efficiently. Past experience is preferred but not essential.
The successful candidate will be up to date with the rules and regulations of any medical environment, including strict client confidentiality laws.
Your duties will include but are not limited to:
- Answering telephone calls and dealing with face to face enquiries.
- Politely greeting patients and visitors to the centre.
- Explaining the practice procedures and services to new patients.
- Assisting the clinicians with their administrative and scheduling demands
- Opening post and forwarding it onto the relevant parties.
- Scheduling the diaries
- Scheduling appointments for patients.
- Updating the clinics computer system with appointments and personal details.
- Maintaining a clean reception area to show a professional image.
- Registering new patients and encouraging clients to explore our other services
- Accurately collecting information and personal details about patients.
Your competencies will include:
- Ability to prioritise and organise a heavy workload.
- General knowledge of office procedures and policies.
- Can use Microsoft Office Outlook, Word and Excel confidently.
- Ability to use spreadsheet and email applications.
- Aware of the rules and regulations relating to medical documentation esp. GDPR
Hours:
Monday 08:30-19:00
Thursday 14:30 -18:00
Friday 08:30 -16:00
Education:
- GCSE level or equivalent
Job Type: Part-time
There will be a period of induction ideally before start date in August 2023
Job Types: Part-time, Temporary contract
Contract length: 9 months
Part-time hours: 21.5 per week
Salary: £7.49-£10.42 per hour
Benefits:
- Company pension
- On-site parking
- Sick pay
Schedule:
- 8 hour shift
Work Location: In person
Expected start date: 07/08/2023
