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Job description

Position: Administrator

Salary: £20,350 per annum

Contract: Permanent

Hours: Full Time - 37.5 hours/week

Location: Corby

Team: Northants Employability

Reporting to: Team Leader

About the Role:

To deliver, coordinate and develop the Restart Team administration support for the Restart contract, taking a lead role in the auditing and sign-off of all necessary data and evidence required to ensure contract compliance and management. The post holder will have professional administration skills with a particular focus on compliance and quality. The successful candidate will have a strong attention to detail and the ability to give others clear and time-bound instructions when dealing with audit findings and required claims evidence.

Key Responsibilities:

• Update and maintain compliant information and data for the Workpays contracts
• Complete compliance checks on files and sign-off evidence
• At all times, operate within the requirements of the data management and security policies and procedures
• Ensure all elements of administration are delivered to a high standard, on time, and within budget
• Act as the face of Workpays at appropriate delivery meetings
• Act as the face of Workpays, greeting visitors and clients
• Support the operational delivery through a range of tasks that may include administration, data processing, customer or learner engagement, customer or learner support and tracking
• Play an active role in developing a positive image of Workpays and representing the Workpays Team as required at meetings

General Responsibilities:

• Maintain an awareness of and actively follow and promote Company policies, including, but not limited to, Safer Recruitment, Data Protection, Information Security, Equal Opportunities, Health and Safety, Safeguarding, and Prevent
• Undertake any training as required by Company policy and take responsibility for professional development
• Work to minimise our operational impacts on the environment
• Other duties as assigned by the Team Leader

This is not an exhaustive list of tasks; the employee will be asked to undertake other ad hoc tasks relevant to the scope and purpose of this role. This job description reflects the present requirements of the post, and as duties and responsibilities change/develop, the job description will be reviewed and be subject to amendment in consultation with the post-holder.

About the Candidate: The successful candidate will have the following essential qualifications, experience, and skills

• GCSEs at grade A*-C (new grades 4-9) in English and Maths, or equivalent Level 2 qualifications
• Experience of administration support in a busy office
• Knowledge and understanding of data privacy
• Excellent time management and organisation skills
• Excellent interpersonal skills, including active listening
• Ability to self-motivate
• Ability to show sensitivity and respect to all, demonstrating value for diverse views and opinions
• IT proficient with an ability to use all Microsoft Office programmes, particularly Word, Excel, Outlook, PowerPoint, SharePoint, OneDrive, and Teams
• Personal characteristics: flexible and adaptable, strong attention to detail, innovative, conscientious

Desirable qualifications, experience, and skills:

• Experience working to quality and compliance measures
• Experience working in the further education/ employability and skills training sector
• Experience using a Learner Information Management System, such as PICS
• Experience executing projects and tasks from inception to finish
• Knowledge of Ofsted regulatory framework and quality and compliance measures

About Workpays:

We help people of all ages across the country realise their potential and we support businesses by ensuring they have the skilled staff they need. Our staff are dedicated to helping people at all stages of their employment journey. We offer great benefits and an exciting work environment.

Job Type: Full-time

Salary: £20,350.00 per year

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee mentoring programme
• Health & wellbeing programme
• Referral programme

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Corby: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Have you earned GCSEs at grade A*-C (new grades 4-9) in English and Maths, or equivalent Level 2 qualifications? (Yes/No)
• Do you have experience of administration support in a busy office? (Yes/No)

Work authorisation:

• United Kingdom (required)

Work Location: In person