Job description
Your role and responsibilities
An exciting opportunity has arisen for a professional and enthusiastic administrator to join our client care team. We are looking for a proactive, enthusiastic, and approachable person who is a great team player but is also able to self-motivate. Must have excellent interpersonal skills, and the ability to multi-task in a fast-paced environment.
Main Roles and Responsibilities:
- Ensuring all veterinary reports, referral letters and discharge instructions are typed, checked, distributed, and attached to patient records in a timely and efficient manner
- Processing insurance claims
- Providing administrative support to our vets, reception team and wider organisation.
- Booking of appointments and surgical procedures for our clients
- Assisting with general reception and admin duties as required
- Answering the telephone to assist clients with any enquiries or queries.
Benefits
- 5 weeks holiday + bank holidays + Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Wellness program including:
Employee assistance program
Eyecare voucher scheme
Free annual Flu jab
Cycle to work scheme
- Recruitment referral reward scheme
About us
Veterinary Vision offers a dedicated ophthalmology referral service for cases referred throughout the UK, with three sites in Charnock, Penrith and Sunderland. We are equipped with state-of-the-art operating facilities for all types of ocular surgery in a friendly, caring environment where the well-being of the patient is our top priority.
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
- Referral programme
- Relocation assistance
- Sick pay
- Store discount
- Wellness programme
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Penrith: reliably commute or plan to relocate before starting work (required)
Work Location: One location