Administrative Assistant Southport, England
Job description
ADMINISTRATION ASSISTANT (PART TIME) - Remote Working
An opportunity has arisen for a part time ADMINSTRATION ASSISTANT for a small family run business specialising in Wills, Trusts and Estate Planning. This position will be working from home. We are looking for someone who can work as part of a small team.
Responsibilities:-
Dealing with telephone and email queries
Producing invoices
Typing letters and formal documents
Checking Lasting Power of Attorney documents have been completed correctly, recording and storing accordingly or forwarding to the Office of the Public Guardian
Retrieving documents from safe custody, posting out original documents when required after all requirements have been met
Taking payments over the phone
Dealing with daily pending log and chasing outstanding matters
Keeping storage database up to date and chasing outstanding payments when required
Updating systems with current statuses of each file
Assisting with general administration as required
Essential:
Experience of working in an office / administration role
Excellent client care skills
Empathy when dealing with bereaved clients
Strong organisational skills
Accountability and Reliability
Excellent telephone manner
Excellent communication skills
Excellent attention to detail
Good IT skills
Flexibility
Must be able to drive and have own car due to the need to retrieve documents from our safe storage facility in Southport and posting documents from the Post Office. Someone local is essential.
Desirable:
Experience of working in a legal environment
Experience of working with data protection / client confidentiality
This is a part time role, hours and days to be agreed, up to maximum of 3 days. If you believe that you have the relevant administration background please apply.
Job Types: Part-time, Permanent
Benefits:
- Work from home
Schedule:
- Monday to Friday
- No weekends
Experience:
- Administrative Assistants & Receptionists: 5 years (preferred)
Work Location: One location
Reference ID: DJ/LH/ADMIN
