Administrative Assistant Huddersfield, England
Job description
The Waterloo Practice is located in the HD5 area of Huddersfield. We have six approachable and supportive GP partners, an Advanced Nurse Practitioner, a full team of Practice Nurses and Healthcare Assistants and management, reception and admin team who deliver first class care for approximately 9,700 patients locally.
We are able to offer pleasant purpose built working premises, friendly and supportive team colleagues, opportunities to develop skills and an NHS pension. We are a supportive and forward thinking Practice, valuing the contribution employees make to achieve a safe, effective and responsive service. We are looking for an enthusiastic team player who is likely to have some knowledge of the medical environment, will be computer literate, well organised and capable of paying attention to detail.
JOB DESCRIPTION - ADMINISTRATIVE ASSISTANT
ACCOUNTABLE TO - The Partners
RESPONSIBLE TO -The Practice Manager and The Deputy Practice Manager
HOURS OF THE POST - Between 15 and 20 hours per week
JOB SUMMARY:-
To provide a high quality comprehensive information and administrative support service to the practice. The Administrative Assistant will process, summarise and organise patient correspondence and records both paper and electronic to provide an organised medical record which supports best clinical practice. The Clinical Coder will work as a member of the administrative team.
MAIN DUTIES
Administrative Assistants may be involved in some or all of the following areas of responsibility:
Support the Practice in the inputting of appropriate clinical and administrative practice data, accurately and timely onto a computerised system.
Summarise significant episodes in the patient medical record constructing an accurate, duplicate, computerised medical record.
Prune Lloyd George or alternative medical records in line with practice recommended guidelines.
Support the provision of necessary information to meet the requirements of Clinical Governance within the Practice.
Support the practice recall systems for the National and Local QOF, National and Local Enhanced Service provision, screening services and immunisation programmes.
Support the practice in providing specially commissioned services to assist the development of the practice.
Support the practice in the referral process, providing secretarial skills when appropriate.
Provide support in other areas of the organisation as necessary and in line with skill levels.
Identify ways to continually improve the quality of data held within the Practice with regard to accuracy, completeness and timeliness.
Use and maintain equipment and modern technologies as available.
Provide support in the co-ordination of Practice audit activity with regard to National Service Frameworks, local audit activity and Practice based audit.
Follow the national guidance with regard to patient confidentiality.
Support the Practice in providing NHS England with statutory information/data.
Attend appropriate training sessions and meetings.
Undertake any other tasks as may be appropriate as deemed by the Partners or Practice Manager.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters.They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified.
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate.
Job Types: Part-time, Permanent
Part-time hours: 15-20 per week
Salary: From £10.01 per hour
Benefits:
- On-site parking
Schedule:
- Monday to Friday
Experience:
- GP Surgery / SystmOne: 1 year (required)
Work Location: One location
Application deadline: 28/02/2023
