administrative assistant Suffolk
Job description
Job title: Stud Administrator
Based at: The National Stud, Newmarket
Contract type: Permanent
Hours: 37.5 hours per week - Working hours 9-5.30pm Mon – Fri with weekend work during the breeding season (1 weekend in 3 from February to June
About the role
We have a fantastic opportunity for a Stud Administrator to join our team at The National Stud.
About The National Stud
Part of The Jockey Club Group, The National Stud has been an integral part of the British thoroughbred industry for over 100 years. Alongside our breeding services we also offer specialist training for stud staff and public tours. Our Objectives are simple:
¨ To provide a first-class range of comprehensive breeding services to our clients
¨ Train the next generation of industry leaders through our stud staff training
¨ Raise interest and knowledge in the thoroughbred industry with our public tours.
At The Jockey Club Group people are at the heart of what we do and drive our success. We are inclusive and actively seek to attract people with unique backgrounds and perspectives. Diverse, collaborative teams are pivotal to our success and support the potential and growth of all our people.
The Stud Administrator will
¨ Ensure that all horses arriving to board at The National Stud have the correct paperwork, tests and vaccinations.
¨ Create new horse and client records, ensuring the information is shared with the JCE Finance Team.
¨ Maintain accurate records within the EquiSoft database, ensuring input of daily vet lists and client communications are conducted in an accurate and timely manner.
¨ Enter and circulate detailed foaling reports and associated records.
¨ Be proactive in keeping clients fully informed; maintaining positive relationship and demonstrating excellent customer care.
¨ Establish, develop, and maintain effective working relationships with all work colleagues, clients, and relevant suppliers.
¨ Provide comprehensive and accurate communication to colleagues.
¨ Maintain confidentiality at all times in relation to business sensitive activity, client data and personal information acquired through work.
¨ Collate required paperwork.
¨ Assist the Head of Bloodstock with the collation of seasonal stallion fertility data.
¨ Meet and greet clients and visitors to The National Stud, making them welcome, contacting the appropriate member of staff and providing refreshments when required.
About you
¨ Ability to extract and interpret computerised information and documentation.
¨ An understanding of confidentiality and data protection
¨ Good IT skills and the ability to input data.
¨ Excellent interpersonal skills
¨ Strong organisational, administration and planning skills
¨ An interest and commitment to your own continuous professional development
¨ Ability to work well in challenging situations.
What we offer in return
¨ All colleagues can go along to any of our race day or music events free of charge – along with 3 friends or family with our TeamPass Ticket scheme.
¨ An award-winning pension scheme provider with a generous employer contribution
¨ A healthcare cash back plan enabling you to claim money back on health & wellbeing services.
¨ 25 days annual leave
¨ Access to a suite of Learning & Development training resources from renowned providers
¨ A whole host of other benefits including free eyecare vouchers, a ride to work cycle scheme & discounts across varying retailers & services.
If you think you have everything we’re looking for and more, then we’d love to hear from you. Don’t hang around, our closing date for this vacancy is 28th July but we reserve the right to bring this forward if we have many applications.
