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Support and Data Services Administrators

Clayton

36.5 hrs per week

£19,147.50

Permanent

Are you #amazing? If so, welcome to Studio Retail Ltd where the Customer is at The Heart of Everything We Do.

About Us

Now part of the Fraser Group, Studio Retail Ltd are one of the largest online value retailers in the UK, providing a personal shopping service to over 1.9 million customers each year through our award-winning App. And studio.co.uk and ace.co.uk websites.

Our expansive product range consists of over 60,000 products ranging from branded clothing & footwear, electrical products, household items, to gifts and greeting cards.

Based in the north west of England, 20 miles north of Manchester, we employ over 1500 colleagues in a wide variety of roles, delivering great colleague experiences, many of whom have seen their careers grow with us.

About the Opportunity

The purpose of this role is to effectively administer and process written communication from customers, including orders, payments and queries, adhering to department, regulatory and quality procedures, standards and expectations.

Some of the things that you will be doing:

• Processing and batching of mailed customer requirements, orders and transactions accurately
• Handling the processing and banking of cash and payments, accurately allocating to customer accounts
• Dealing with account referrals, applications and stationery requests
• Adhering to all quality and compliance standards and expectation

Who are we looking for?

We would love to hear from enthusiastic, confident people with previous admin experience, ideally from working in a busy customer orientated environment.

To be successful in our hiring campaign you’ll need to demonstrate how you’re #inclusive #savvy #amazing and #trusted and how customers are at the heart of everything you do.

Why Studio Retail Ltd?

Why us?

We’re a fast-growing business, and this is a great time to join us. We have a lot of experienced colleagues who will tell you they love working here because of the great people & fantastic, newly refurbished site.

We offer a great benefits package including free, secure parking, onsite canteen and would love to hear from you if you think we could be the right company for you.

We welcome applications from financial services,