Job description

BENEFITS OF WORKING FOR STEP BY STEP

• £22,672 per annum FTE (Full time equivalent) £18,137.60 per annum.
• 30 hours per week but you will be paid for 32 hours per week due to paid breaks, permanent role.
• 33 days of paid holiday (pro rata for part time)
• The opportunity for progression.
• Training provided, plus the opportunity to gain a funded qualification.
• A company pension scheme with Royal London.
• Life Assurance 2 x basic salary.
• 24/7 access to online GP appointments.
• A health cash plan.
• Casual inclusive dress code.
• Access to an employee assistance helpline, including a separate counselling line.
• Access to a shopping benefit platform.

WHO ARE STEP BY STEP?

Step by Step passionately believes in supporting young people who are going through hard times. Our unique step by step approach, providing accommodation, personal development opportunities and specialist support services, identifies and fulfils aspirations.

Each year we work with over 1,500 young people aged 11–25 and our employees play a pivotal role in empowering young people and preventing homelessness.

WHAT WOULD A WELLBEING ADMINISTRATOR BE DOING?

As a Wellbeing Administrator you will be, answer client queries via telephone, face to face, email and other digital channels, make decision on the suitability of referrals in line with service protocols, and arrange appointments into the service, confirming, cancelling and changing appointments where required.

WHAT IS STEP BY STEP LOOKING FOR

Step by Step is interested in employing people with the right skills and attitude, so previous experience is not necessarily needed, but we would love to hear from you if you’ve worked or volunteered as Administrator, have experience of working within a team and a busy office environment, you have excellent time management and organisational skills with the ability to prioritise competing workloads.

• As we follow the safer recruitment guidelines applicants are required to complete a short online application form.
• Successful applicants are required to undergo DBS checks and must provide two references.

Job Types: Full-time, Part-time, Permanent
Part-time hours: 32 per week

Salary: Up to £22,672.00 per year

Benefits:

• Additional leave
• Company pension
• Flexitime
• Free parking
• Life insurance

Schedule:

• Day shift
• Flexitime
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Hampshire, GU11 1UD: reliably commute or plan to relocate before starting work (required)

Experience:

• Administrative experience: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in Hampshire, GU11 1UD

Reference ID: Admin