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Job description

Job Title: Office Assistant

Office Assistant Job Purpose:

Manages general office duties to ensure company processes run smoothly. Assists with director duties and corresponds with clients, customers, vendors and staff.

Office Assistant Job Duties:

• Performs clerical duties, including, but not limited to, mailing and filing correspondence, preparing payrolls, placing orders, and answering calls
• Interacts with clients, visitors, staff and vendors
• Sorts and distributes incoming mail
• Arranges meetings by reserving rooms and managing refreshments
• Types correspondence, meeting notes, and forms among other documents
• Photocopies, scans, and files appropriate documents
• Edits documents for accuracy
• Maintains accurate records and enters data
• Assists with organising events when necessary
• Conducts research and compiles data
• Signs for delivered packages and distributes them to the appropriate recipient
• Interacts with director, managers and other staff when necessary
• Assists in setting up new client accounts
• Maintains financial database records
• Covers reception upon occasion
• Maintains stock of supplies by anticipating work requirements, ordering supplies, and distributing supplies where necessary
• Answers customer questions and confirms customer orders
• Engages in educational opportunities as needed
• Performs additional duties when required, including drafting brochures and organising the filing system

Office Assistant Skills and Qualifications:

Previous Experience in a Related Field Preferred; Self-Driven; Excellent Customer Care Skills; Exceptional Communication Skills; Ability to Maintain a Strict Level of Confidence; Proficiency in Microsoft Office Programs; Attention to Detail; Professional Appearance; Excellent Typing Skills; Strong Problem Solving Skills; Excellent Organisational Skills; Highly Motivated and Ability to Prioritize Efficiently; Ability to Work Alone or As Part of a Team; Enthusiastic and Reliable; Knowledge of Basic Office Management Procedures; Reliable

Job Types: Full-time, Permanent

Salary: £20,319.00 per year

Benefits:

• Flexitime
• Health & wellbeing programme
• On-site parking
• Sick pay

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Balsall Common, CV7 7FR: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (required)
• Administrative experience: 1 year (required)

Language:

• English (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person