Job description
An exciting opportunity has arisen due to internal promotion to join a small and friendly team at Oaklands Hospital. The successful candidate will assist a multi-disciplinary team to provide exemplary patient administration within the radiology department, providing an efficient bookings service and operating within set protocols in a post that is both interesting and varied.
The successful candidate should have the ability to work flexibly to meet the needs of the service, including covering for colleagues during absence and annual leave.
- Undertake general Receptionist duties e.g. answering the phone, liaising with patients and other hospital staff
- Ability to use Microsoft package
- Understanding of using e-mail systems
- Register and book patients onto hospital RIS and Maxims computer system
- Use of ERS to accept and process referrals
- Verify patient insurance details and update on hospital system where required
- Deal with patients accounts with reference to daily billing and provision of correct codes
- Investigate issues around billing and rectify in liaison with Finance department
- Deal with patient account enquiries
- Maintains systems in orderly manner
- Develops new systems if required in liaison with Radiology Manager
- Good standard of Education GCSE Maths and English (or equivalent)
- Team player
- Demonstration of good verbal interaction with customers face to face and by phone
- Ability to work single handedly in a fast paced environment
- Computer literate
- Uses initiative to prioritise and multi task effectively
- Effective working with people at all levels
- Strong interpersonal skills
- Contributory pension scheme
- Access to the Ramsay Academy – genuine opportunities to grow, develop and specialise in your career
- 25 days’ annual leave plus 8 bank holidays
- Flexible shift options
- Private Healthcare and Life Assurance
- Free onsite parking and a subsidised staff restaurant
- Free uniform
- Access to our employee Discount Programme
- Wellbeing centre and access to 24/7 employee assistance line for free advice
Oakland’s Hospital is a part of Ramsay Health Care UK one of the leading providers of NHS and private patient services in England with a network of over 30 acute hospitals and treatment centres. Rated as GOOD by the Care Quality Commission, Oakland’s Hospital located in Salford, Manchester is a busy private hospital that delivers high quality private and NHS treatments and services.
Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England.
We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.
“The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
All offers of employment in respect of this appointment will be subject to receipt of a satisfactory Enhanced Disclosure Certificate from the Disclosure and Barring Service.
We care.
It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
“The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
About Ramsay Health Care
CEO: Craig McNally
Revenue: Unknown / Non-Applicable
Size: 5001 to 10000 Employees
Type: Company - Public
Website: https://www.ramsayhealth.co.uk/careers
Year Founded: 1964