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The HMR Single Point of Access service is a friendly, forward thinking and inviting team. The purpose of the Single Point of Access is to receive and process referrals for the community services of Podiatry and Adult Musculoskeletal Physiotherapy, making onward bookings into assessment and treatment clinics held within the HMR community. The department also manages the processing of a significant number of hospital referrals from GP practices including the appointing of referrals for suspected cancer which must be appointed to a hospital clinic within a very tight timeframe.

It is an extremely busy service and you must be able to work well in an open plan call centre environment as much of the work is desk based utilising telephony and patient appointment booking systems and databases.

There is some opportunity for hybrid working on a rota basis between home and the office.