Administrative Assistant Canterbury, England
Job description
Job Title: Administrative Assistant
Trust Location: East Kent Hospitals Uni NHS Foundation Trust
Placement Location: Kent & Canterbury Hospital, Canterbury, CT1 3NG
Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then the East Kent Hospitals Uni NHS Foundation Trust would love to hear from you
About the Trust
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people. We also provide some specialist services for a wider population, including renal services in Medway and Maidstone and a cardiac service for all of Kent based at William Harvey Hospital, Ashford.
What you’ll be responsible for:
· Attending patients for pre-booked appointments checking accuracy of patient details on PAS/ Soliton.
· Deal with general telephone enquiries, take messages accurately, give information and advice (non-medical) to GP’s, patients, relatives, and other staff involved with the patient in a manner responsive to customer needs and in accordance with trust procedures.
· Work as part of an appointment team making all patient appointments and dealing with any associated enquiries. To ensure patients receive appointment paperwork in line with the Access Policy.
· Ensure all booked appointments are booked according to diagnostic waiting times.
· Receiving and monitoring of blood results to ensure timely appointments are given.
The role will involve, but not be limited to you performing the above
You’ll learn the following whilst working at the trust:
· An in depth understanding of the roles and responsibilities involved in working within the NHS
· Knowledge of the systems used, to effectively complete your role to the highest standard at all times
· A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation
You’ll have the following skills/experience:
· Excellent communication skills
· Excellent organisational skills
· Knowledge of Microsoft Packages e.g., Outlook, Word, Excel, PowerPoint.
· Previous administrative experience.
As a member of NHS Professionals, you have fantastic benefits:
· Competitive pay rates- work this week, get paid next week
· Essential support when you need it- 24/7 365 days- call us anytime
· Multi locational- work across neighbouring Trusts
· Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
· Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
· Training and development opportunities- Keep up with the essentials and more
· Build holiday allowance for every shift you work- your work life balance is important to us
· Stakeholder pension scheme available- a flexible future for you and yours
Who are NHS Professionals?
We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.
As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.
Apply Today
By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.
Disclaimer
Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.
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Job Types: Full-time, Temporary contract
Salary: £10.42 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
Reference ID: 63101
