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Job description

Brief outline of role:

Provide administration support across departments.

Lead the college’s Information, Advice and Guidance, and End Point Assessment (EPA) process within various departments of the college.

Key Responsibilities specific to role:

General departmental duties:

· Assist with room bookings.

· Manage laptops and keep inventory.

· Manage learner bookings.

· Manage attendance daily and report issues to course lead.

· Attend and record weekly team meetings, one to one, caseload, and operational meeting minutes.

· Support enrolment weekly.

· General admin/support assessors.

· Liaise with employers and students.

· Work effectively with teams across the business to ensure a smooth learner journey.

End Point Assessment Duties:

· Send out EPA preparation reminders to supervisors/learners.

· Contact learners and supervisors with EPA results

· Preparing and printing EPA portfolios

· Send out weekly reports to track the learners EPA progress.

· Support the various departments within the college with any release or requirements for EPA.

· Communicate both exam and EPA results to the Course Leads with the relevant feedback.

Information Advice and Guidance Duties:

· Co-ordinate and attend IAG events.

· Offer support to students up to 13 weeks after the end of their training.

· Attend and take part in regular planned meetings with the department to ensure relevant information is shared and understood to maintain motivation, a sense of inclusion and commitment.

· Support with the recruitment of learners to specific training programmes.

· Attend careers/jobs fairs to promote the variety of NA College's courses as and when required.

· Support with open days including set up of room, presenting of information and marking initial assessments.

To undertake any additional duties as advised.

Person Specification

Knowledge, Skills and Abilities

E- Essential D - Desirable

Ability to plan and manage own workload

E

Assist the team to achieve deadlines

E

Excellent communication skills, oral and written

E

Meticulous attention to detail

E

Knowledge of ESFA and Apprenticeship funding rules

E

Conscientious and autonomous self-starter with the ability to plan and prioritise own workload, manage time effectively, function well under pressure and meet challenging deadlines.

E

Strong administration and organisational skills

E

Ability to inspire and motivate others to achieve outstanding practices

E

Self- Awareness, self-confidence and the ability to accurately self-assess and reflect constructively on own behaviour and impact

E

Good numeracy, literacy and IT skills. An intermediate level of understanding of MS office applications desirable.

E

Ability to work as part of a team

E

Creative and innovative with the ability to change role to suit NA College requirements and changing environment

E

Knowledge of IAG processes

E

Knowledge of Ofsted criteria (EIF) and expectations

D

Experience

Experience of coordinating and attending IAG events

E

Experience of EPA processes

D

Experience of attending open days and recruitment days

E

Experience of supporting students with IAG

E

Qualifications and Training

L3 Business Administration or willing to work towards

E

Level 2 or above in Math’s and English

E

Attitude/Disposition

NA College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect staff to share this commitment

E

Target driven and committed to achieving excellence through continuous improvement

E

Willing to undertake new learning and personal development

E

Flexibility and readiness to adapt to changing circumstances and work to meet changing requirements and new ideas

E

Have a friendly and humorous disposition to fit the culture of NA College

E

Be prepared to travel across the region (some national travel may be required)

E

Other Requirements

Able to obtain a satisfactory DBS clearance

E

Able to commute

E

Ability to work flexibly to meet NA College requirements.

E

Job Types: Full-time, Part-time, Permanent
Part-time hours: 36 per week

Salary: From £21,000.00 per year

Benefits:

• Bereavement leave
• Canteen
• Casual dress
• Company pension
• Free parking
• Life insurance
• On-site parking
• Sick pay
• Work from home

Schedule:

• Monday to Friday

Work Location: In person