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Do you have excellent oral communication and time management skills and able to work with minimal supervision in a busy work environment? If yes, we want to hear from you.

Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.

The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?

Salary: £23,194 - £25,409 a year
Hours per week: 37
Contract type: Permanent

About the role:
We have an exciting opportunity where you will provide a range of administrative support to the MASH (Multi Agency Safeguarding Hub) which is the front door to Luton Children’s Services.

This includes carrying out administrative procedures, taking minutes, answering telephone calls into the MASH, transferring to other teams or taking detailed messages for the social work staff.

In this vital role, you will also be responsible for the accurate inputting of data onto the Council’s computer systems including Liquid Logic and covering for Team Administrators within the service when on annual leave or sickness.

About you:

This is a public facing role so you’ll need to show off your fluency in speaking and writing English.

Our ideal candidate should have demonstrable experience of dealing with front line enquiries from members of the public and be able to analyse and interpret large amounts of data and produce comprehensible reports.

You’ll have the ability to quickly assimilate how to use effectively specified service required software packages e.g. LCS & AFP.

We do ask that you have GCSE English or Level 2 in a relevant subject area.

So, if you have knowledge of I.T. and software systems including; Financial Information Systems plus Word and Excel as well as the ability to prioritise workload to meet deadlines and targets; we look forward to receiving your application.

Additional Information:

We offer a wide range of benefits including generous pension scheme, annual leave and flexible working arrangements to name a few.

Application process:

Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.