administrative assistant London, England
Job description
Business Administration Apprentice
CMC Markets Plc
Brief overview of the role
Are you interested in pursuing a career within Facilities and working within a receptionist role? Could you see yourself working for one of the world’s leading online financial trading Businesses? If the answer is yes, then look no further.
Apprenticeship summary
- Working week
- Monday - Friday (08h30 to 17h00)
- Total hours per week: 40.00
- £5.28 ph - This will go to minimum wage after 12 months of your apprenticeship.
Vacancy description
- To conduct a full and comprehensive reception service to all clients, contractors, and staff at CMC Markets.
- To ensure that all clients, contractors, and staff are dealt with in a polite and professional manner.
- To greet visitors and alert staff when their visitors have arrived and to supply visitors with refreshments as they wait.
- To receive, sort and distribute daily post/deliveries and ensure that all reception duties (post, stationary, point of sale literature) are conducted in a timely and efficient manner.
- To order stationary and keep inventory of stock.
- To ensure that all calls to CMC Markets are answered politely, professionally within the agreed service level agreements.
- To ensure that message taking, and distribution process is followed, and all messages are distributed within the agreed service level agreements.
- To assist in the booking of internal meeting rooms.
- To ensure that any customer facing area (reception, training, and meetings rooms) are kept to the stated corporate standards.
- To maintain office security by following safety procedures and controlling access via the reception desk
- To support the Office Manager and Facilities Team in coordinating internal and external events
- To maintain personal/professional development to meet the changing demands of the role, including all relevant regulatory and legislative training.
- Take all reasonable steps to ensure appropriate confidentiality.
- Undertake such other duties, training and/or hours of work as may be required, and which are consistent with the general level of responsibility of this role.
- General administrative tasks as required.
Health & Safety
- To follow all health and safety policies and procedures at CMC Markets
- To actively identify and report any health and safety hazards to the Office Manager
Department: Facilities
Reporting to: Office Manager
Requirements and prospects
Desired skills
- Experience in corporate reception.
- Experience with reception telephone systems and excellent telephone manner
- Excellent written and verbal communication skills.
- Extremely well presented.
- Demonstrable experience in dealing with all levels of staff, up to and including board members.
- Proficient in relevant software such as Microsoft Office Suite (Word, Excel and Outlook etc)
- Ability to be resourceful and proactive when issues arise.
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks.
- Post-room experience.
Personal qualities
- Enthusiasm & confidence.
- Discretion and confidentiality
- Communication
- Teamwork
- Customer focus
- Resilience & adaptability
- Problem solving
Desired qualifications
5 GCSEs (or equivalent) grades A*-C (9-4) including English and maths.
Future Prospects
A fulltime position may be offer to the suitable candidate after the successful completion of the apprenticeship.
Things to consider
CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Safeguarding, Prevent & Equal Opportunities:
About the employer
Employer
CMC Markets Plc
https://www.cmcmarkets.com/group/
Disability Confident
Employer is not registered as Disability Confident
Description
Since launching in 1989, CMC Markets (CMC) has become one of the world's leading online financial trading businesses. CMC is listed on the London Stock Exchanges and serves retail and institutional clients through regulated offices and branches in 12 countries.
CMC offers an award winning online and mobile trading platform, enabling clients to trade up to 10,000 financial instruments across shares, indices, foreign currencies, commodities, and treasuries through contracts for difference. In Australia, the Group also offers stockbroking services.
CMC is committed to recruiting, developing, retaining, and motivating exceptional people who are talented, innovative, and focussed on delivering excellence. We acknowledge that this goes hand in hand with the Group’s ongoing and future success. This is achieved through embedding the Group’s values throughout the workforce as well as offering competitive rewards and benefits.
The Group values centre on quality, clients, and integrity.
- Put clients first.
- Lead with quality.
- Set the standards.
Address
133
Houndsditch
London
EC3A 7BX
