administrative assistant Cardiff, Wales
Job description
Full Time
Senior Administration Co-ordinator
Start Date: Immediate
Permanent Position
Starting Rate: £12.00 per hour - equivalent to salary: £24,960 per annum.
Once fully trained after 3 months: £13.00per hour - equivalent to salary: £27,040 per annum.
Location: 1 Cardiff Road, Taffs Well, Cardiff, CF15 7RA
Working days: Monday - Friday
Working hours: 8:00am-5:00pm = 40 hours per week
Including a 30-minute lunch break each day plus a 15 minute break in the morning and another 15 mins in the afternoon or a 1 hour lunch time 8 hours per day = 40 hours a week
You are expected to:
Have excellent communication skills in both telephone and face to face
Have a great ability to build relationships with customers and staff.
Be numerate and IT literate
Have an excellent knowledge of Microsoft Word, Microsoft Excel and Outlook.
Be highly organised, methodical, consistent, an eye for detail, a great finisher and efficient.
Good presentation is essential
Managing conflicting priorities, work well under pressure and finish all daily tasks
Role and Responsibilities:
· Reception duties, including answering incoming calls and scheduling appointments
· Follow up on phone calls and contacts as appropriate
· Answer general emails and postal correspondence with customers and suppliers
· Processing of expenses and invoices
· Manage the bookings in the diary
· Filing and archiving accurate records
· Contact suppliers to negotiate prices
· Assisting with Health and Safety and HR function
· Negotiate new customer accounts and contracts
· Arrange travel routes and forward planning schedules of 5 cleaning teams, extract vehicle tracking reports, recording staff time sheets
· Manage any customers complaint procedure
· Organise and audit the company's systems, databases, and procedures
· Advertising new positions, interviewing and shortlisting candidates.
Your duties will also include assisting with:
Checking, recording and filing daily takings from teams, deliveries and pick-ups and Laundry Room
In Xero: Reconcile all payments received ie. bank transfers, cheques and cash
Invoice commercial cleaning, domestic cleaning and laundry customers
In Excel: Record all PDQ card, Cash and Cheque payments received
Check all laundry bills and sheets for any errors and make sure laundry customers have paid before leaving for a delivery
Calculating time sheets and recording hours worked ready for payroll
End of day cashing up
Liaising with staff and customers
Chase and manage debtors
Updating finance files
Promoting the company and the services it offers at every opportunity. Upselling.
Providing administrative support to the General Manager
Assisting and covering payroll and payments
Job Types: Full-time, Permanent
Salary: From £25,000.00 per year
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Reference ID: Full Time Administration, Sales and Bookings Coordinator
