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Job description

We are looking for a Audiology Scheduling Assistant to join a well established, successful and rewarding business who is willing to work in Swindon.

Salary:

£21,313 per annum, 37.5 hours per week, Full time.

Job Summary:

You will be working in the head office responsible for liaising with customers, building efficient schedules for the professional team that work across the UK.

• To be the first point of contact for the professional field-based team.
• To be competent in the management and recording of information, ensuring patient confidentiality and data protection guidelines are followed.
• Use knowledge, skills and experience to prioritise workload and keep up to date with personal workload/deadlines ensuring the team hit targets.
• To keep external healthcare partners up to date with the information required relating to patients.
• To plan schedules for Audiologists/HAD's, Hearing Care Assistants and Hearing Technicians.
• To adhere and undertake all IG governance training required.
• To build an excellent working knowledge of all the Scheduling department's systems e.g. Call Log, Deliveries, Scheduling, Car Tracking.
• Operate in line with all company Policies and Procedures.

Skills

• Motivated and focused on achieving own objectives.
• Strong time management skills.
• Ability to keep 'level headed' in all situations.
• Superb organisation skills.
• Strong problem-solving skills.
• Confidence in working in a role where your actions directly influence others.
• Positive 'can do' attitude, with a desire to exceed.
• Good IT/Literacy and attention to detail.

Job Benefits

• Private Medical Insurance.
• Additional holidays with length of service.
• Life Assurance x4.
• Access to health & wellbeing initiatives.
• Contributory pension scheme matched up to 5% on a successful completion of the probationary period.
• Access to our colleague assistance programme, Health Assured supporting the wellbeing of the workforce.
• 20 days holiday entitlement (plus bank holidays).
• Discounted eyewear and hearing products after qualifying period.

Contacts

Register with us today!

Get in touch with: Chris, Joe and Russell on: 01793 200110 for more information regarding any jobs that you may be looking for.

KCJ Training & Employment Solutions are a recruitment agency based in Swindon, Wiltshire.

Job Type: Full-time

Salary: £21,313.00 per year

Benefits:

• Company pension
• Discounted or free food
• Health & wellbeing programme
• Life insurance
• Private medical insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Swindon, Wiltshire: reliably commute or be willing to relocate with an employer-provided relocation package (preferred)

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Reference ID: Admin Assistants - Swindon.