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About the role

An exciting opportunity has arisen for a dynamic and highly organised administrator who can work in a fast-paced, demanding environment. This is a great opportunity to be part of an organisation who delivers specialist drug and alcohol intervention programmes across Devon. This role focuses on administration for the Criminal Justice Team focusing on clients and partner agencies who are moving through the system.

The successful candidate will provide a range of general and clinical administrative support to the teams within the drug and alcohol service, ensuring the service is able to operate efficiently and effectively on a day-to-day basis. Acting as the first point of contact for partners and users of the service you will coordinate timely responses to enquiries made via telephone, email, text and website.

You will need to be enthusiastic and have the ability to work under pressure. You should have strong communication skills, be familiar with all the Microsoft Office packages and have previous administrative experience, experience within a drug, alcohol or healthcare setting is desirable but not essential. Excel experience is essential.

Working from home will form part of this role and can be requested via Line manager. This role can be performed from any of our service areas in Devon (Exeter, Barnstaple or Newton Abbot)

Who are we?
Humankind is one of England’s most successful home-grown charities. We provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in our service users and their ability to make positive changes when they don’t always believe in themselves.

We are incredibly proud of the work that we do to help address health inequalities in England.

Please read the full Job Description and Person Specification prior to applying for this position.

We understand the importance of ensuring all our service users are safe from harm and are committed to following guidelines on safeguarding children and vulnerable adults and good working practices, including the safe recruitment of workers.

For full person specification and job details, please click on this link

What can Humankind offer you?

️ Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
Annual leave purchase scheme
Enhanced occupational sick pay
% Enhanced employer contribution to your workplace pension
Death in service benefit
Free Will writing
Eyecare vouchers
️ Blue light card discount
Fantastic learning and development opportunities, including free training courses
Work-life balance- flexible working and family-friendly policies

• ️ Happy, Healthy You! – our wellbeing offers for our workforce

Employee Assist Programme and Humankind Support Networks

Humankind is an equal opportunities employer
If you feel that you would fit with our values & ethos, are passionate about supporting people, but maybe don’t feel you have the experience required, talk to us about your transferrable skills. For the right people, we can provide development to help you to realise your potential.
We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit. If you require support with your application or would like to request a paper application, please contact the Recruitment Team on 01325 731 160, alternatively you can email us at [email protected]

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