Administrative Assistant Dunstable, England
Job description
Band 3 Team Administrator(full-time; permanent)
Complex Needs Service
An exciting opportunity has arisen for a full-time Administrative Assistant to join the supportive Bedfordshire and Luton Complex Needs Service. This key post will be based at Mountbatten House in Dunstable, where the successful applicant will be part of a small administrative team who operate as a first point of contact for service users, carers, multidisciplinary colleagues, and other organisations.
The Complex Needs Service is a multi-disciplinary team that works with service users, colleagues, and carers within the Bedford, Central Bedfordshire and Luton localities of the BLMK Integrated Care System (ICS) to establish a trauma-informed learning culture that improves assessment, support and treatment of people with complex emotional needs (often diagnosed as ‘personality disorder’) and their families/carers. The service aims to support service users to achieve their goals of reducing symptom distress and building lives in the community that they view as being worth living.
This post will involve the provision of a full range of clerical and administrative support to the Complex Needs Service, including some reception duties, the management of incoming and outgoing communication (mail, emails, letters/reports and telephone calls), and the management and oversight of appointments and bookings for the training and carer interventions offered by the service.
We are looking for a self-motivated, confident person who is able to take initiative, work flexibility, and effectively prioritise tasks to ensure the smooth delivery of high quality clinical services and training. If you are interested in joining our friendly and supportive team, please complete the online application form, ensuring that you demonstrate your administrative experience in relation to the Essential Criteria in the Person Specification section, which can be found in the attached Job Description.
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations
For full details of the job, please refer to the attached Job Description and Personal Specification.
