Administrative Assistant Cheltenham, England
Job description
Company Overview:
Dunkertons Cider is a dynamic and thriving organisation focused on organic cider production since 1980. Located at Dowdeswell park in Charlton Kings we moved our cider production facility from Hereford to Gloucestershire. Now with our own unique tap room, farm shop and collaborating with food vendors we conduct tours, hosting live music and events, we feel we have an exceptional one-of-a-kind facility. We are passionate about delivering an exceptional experience to our customers, showcasing our delicious cider varieties, and creating a vibrant community around our brand. As an administrative assistant, you will play a crucial role in supporting our day-to-day operations and ensuring smooth administrative processes across all aspects of our business.
Job Summary:
We are seeking an experienced and highly organised Administrative Assistant to join our team. The successful candidate will provide comprehensive administrative support to multiple departments, including cider production, tap room operations, food vendors, and event management. This role requires excellent multitasking abilities, attention to detail, strong communication skills, and the ability to work independently in a fast-paced and energetic environment.
Responsibilities:
Perform general administrative tasks such as answering phone calls, managing correspondence, filing documents, and maintaining records, updating event outlines, and communicating with departments.
Coordinate and schedule meetings, appointments, and events for various departments, ensuring all necessary individuals are informed, and keeping minuets.
Assist with the coordination of vendor relationships, including food vendors, suppliers, and event partners.
Support tap room and retail operations, including managing reservations, assisting customers, and providing information about our cider products and events in our marquees.
Assist with the planning, organization, and execution of events, including festivals, tastings, and promotional activities.
Conduct research and gather data for various projects and initiatives.
Collaborate with cross-functional teams and provide administrative support as needed.
Social media, marketing and website support.
Qualifications:
Experience as an administrative assistant or in a similar role, preferably in the food and beverage or hospitality industry.
Strong organizational skills and the ability to prioritize tasks effectively.
Excellent attention to detail and the ability to maintain accurate records and communication skills.
Proficient in Microsoft Office Suite and calendar management tools.
Familiarity with social media platforms and basic content creation skills.
Ability to work independently and/or collaboratively in a dynamic small business environment.
High level of customer service skills, diplomacy and discretion.
A passion for cider, food and beverage epicurean, and event management knowledge is a plus.
Join our team and become an integral part of our vibrant and exciting community. As an administrative assistant, you will contribute to our success while enjoying a supportive and engaging work environment.
Job Type: Full-time
Salary: £22,000.00 per year
Benefits:
- Discounted or free food
- Employee discount
- Flexitime
- Free parking
- On-site parking
- Store discount
Schedule:
- Flexitime
- Monday to Friday
Ability to commute/relocate:
- Cheltenham: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Language:
- English (preferred)
Work Location: In person
