Job description
Come be a part of Desco, recognized as one of Canada's Best Managed Companies for the twelfth consecutive year - earning us the ultimate honor of Platinum Club member status.
As a plumbing and HVAC distributor - wholesaler owned by the Deschenes Group Inc., Desco is currently comprised of 17 locations and 3 showrooms with markets across Ontario.
We are currently looking for a IT and Admin Assistant to join our dynamic team at our Mississauga Head Office.
THE OPPORTUNITY
The 2 main functions of the role are to assist the A/P Teams with Accounts Payables and Office Administrative duties and reception relief. To provide assistance to the IT Technician with ongoing hardware and software support for both mainframe and desktop units.
IT Support
Work closely with IT Technician to assist with the month-end process, and assist with resolving ongoing technical issues.
· Assist in resolving user technical issues and service desk tickets.
· Assist with the setup of new computers, thin clients, printers, etc.
· Computer / Windows / MS Office support to users.
· Purchasing IT supplies such as photocopy paper, order forms, printer ribbons and toners.
· Assist IT Technician with month-end processing, and ensure follow-up and resolution of issues in the absence of the Technician.
· Creation of User accounts for new employees.
· The position may require the occasional after hours or week-end support as necessary.
Accounts Payable / Administration
Work closely with both Senior AP Clerk and AP Clerk to provide support to various Accounts Payable and Administration functions.
· Vendor statement balancing
· Assist Accounts Payable Clerk with processing of invoices, and support the function in the absence of the Clerk.
· Scanning of processed invoices.
· Provide reception relief as needed.
· Various projects assigned by the Controller.
· Pleasant and confident telephone mannerism.
· Comfortable discussing and negotiating payment arrangements with Customers.
Qualifications
· High School diploma. Completion of IT courses would be an asset.
· Minimum 3 years’ experience in technical / system support.
· Solid knowledge and understanding of applications systems and computing devices.
· Must be proficient in the use of Microsoft applications (Word, Excel, PowerPoint, Outlook).
· Knowledge of SAP, AS400, J D Edward or Mincron, PKMS and RF guns would be an asset.
· Customer service oriented, including end-user support experience.
· Excellent analytical, research and problem resolution skills.
· Strong verbal and written communication skills.
· Strong organizational time management skills. Must be able to prioritize.e.
Job Types: Full-time, Permanent
Salary: From $47,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Profit sharing
- RRSP match
- Vision care
Schedule:
- 8 hour shift
COVID-19 considerations:
Desco will provide PPE including masks, gloves, wipes and hand sanitizer.
Additional safety measures are in place at all Desco locations to ensure the protection of both our clients and our employees.
Education:
- Secondary School (preferred)
Experience:
- administration: 2 years (preferred)
- technical/systems support: 3 years (preferred)
Work Location: In person
About Desco Plumbing & Heating Supply
Revenue: Unknown / Non-Applicable
Size: 201 to 500 Employees
Type: Company - Private
Website: www.desco.ca
Year Founded: 1993