Administrative Assistant Falmouth, England
Job description
We are seeking to appoint an organised, adaptable and enthusiastic person to provide general administrative support duties within the Falmouth Hub.
You will contribute to the provision of a comprehensive administrative service supporting the busy day-to-day operation of Falmouth Adult Education Centre and associated Skills for Life Centres. Acting as a professional point of contact for all customer enquiries by telephone, electronically or face to face, you will process enrolments and payments for courses and deal with completion paperwork and provide general support to tutors and learners. Experience of using a management information system is desirable.
You will require a good level of experience and be a team player. You will be able to manage and prioritise workloads in a pressurised environment and process a significant volume of work with speed and a high degree of accuracy. You will have a good knowledge of office packages including Outlook, Word and spreadsheets, and be willing to undertake further training as required.
An NVQ Level 2 in Business Admin, Customer Care or IAG or 2 years’ experience in an admin/customer service role is desirable.
For an informal discussion about this post please contact Gaby Raynes - [email protected]
Cornwall Adult Education is a community-based organisation maintained, although not funded, by Cornwall Council.
Please view the role profile here, your application will need to demonstrate how you meet the required criteria. Please ensure you answer all of the pre-screening questions in full, within the application form. Guidance on how to complete your application can be found here – The application process
Please do not upload any additional documentation in support of this application. Applications will be considered based on the screening questions and qualifications and experience details provided within the application form only. Any further attachments will not be considered when the recruiting managers are shortlisting for interview.
Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g. race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.
Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.
Whilst the location/work-base for this role has been specified our evolving ways of working means that the role may require you to also work remotely (e.g. from home/other locations). We will discuss this with you during the recruitment process.
This position will be subject to a criminal record disclosure check.
More information about working for Cornwall Council is available here.
We are happy to talk about flexible working options.
