Job description

Salary: £20,500 pro rata

Hours: Part-time, 25 hours per week

Reporting to: Marketing Manager

About us

The British Motor Industry Heritage Trust owns and operates the British Motor Museum, home to the world’s largest collection of historic British cars. Including a museum collection with over 400 vehicles, thousands of objects and a leading international Archive, it is accredited by Arts Council England and a National Portfolio Organisation.

It is a great moment to join the team, as we begin to deliver our aims and priorities which will shape the future of the venue. The Trust has ambitious plans and joining us as an employee will give you the opportunity to develop your career with a dynamic, supportive and ambitious team, while working for a charity which aims to preserve the incredible history of the British motor industry.

To support our employees through both their career and life outside of work, we offer 26 days of annual leave + bank holidays, as well as occupational sick pay, enhanced family-friendly pay and staff discounts in our Gift Shop and Café.

Job Purpose

Working as part of a small and dynamic marketing team, this role will provide high- quality administrative support for all the department’s operations. This role requires someone with exceptional organisational skills, who is willing to get stuck in and provide essential support for this busy department.

Main Duties

• Provide general administrative support to the Marketing team
• Assist in the preparation of regular reports, including tracking of promotions, press coverage and visitor feedback surveys
• Answer and direct emails, phone calls and social media messages from customers and suppliers on behalf of the team
• Provide administrative support for the Museum Membership programme and answer members queries when required
• Maintain 3rd party web listings
• Assist in the coordination of outreach events
• Print and distribute on-site promotional material
• Maintain department records and digital files to ensure compliance with data protection and records management procedures
• Sort and distribute incoming correspondence and handle charity ticket requests
• Manage current promotional offerings, ensure these remain up-to-date and renew where needed
• Coordinate external filming and photography requests, including drawing up and issuing contracts and collating relevant documentation
• Maintain records of compliments and complaints and coordinate timely and relevant responses in accordance with procedures
• Maintain supply of marketing materials and equipment and re-order as necessary
• Source multiple quotes for Marketing materials to ensure due diligence
• Raise purchase orders as required
• Engage in research on behalf of the department as needed

Other Duties

• Take responsibility for your own health, safety and welfare, ensuring compliance with Trust’s Health and Safety policies, procedures and safe systems of work
• Be responsible for your own behaviour and act in a manner that avoids and discourages any form of discrimination or harassment; to comply with the Trust’s Equal Opportunities Policy
• Undertake to familiarise yourself with the data protection procedures set down by the Company as a result of the General Data Protection Regulation
• Actively and positively contribute to the success of the business in delivering your duties and any other business-related activities which may reasonably be requested

Knowledge, Skills, Experience and Attributes Required

• Strong organisational and administrative skills and experience
• Well educated with excellent written and verbal English
• Confident and competent IT skills and proven ability to manipulate data and produce reports using both MS Excel and Word
• Excellent attention to detail, as well as good research and problem-solving skills
• Effective time management skills and ability to multi-task and prioritise work
• Customer focussed

Desirable

• Interest or background in the tourism industry and/or marketing
• Working knowledge of social media, Adobe Photoshop and InDesign

Inclusion and Diversity Statement

As an organisation the British Motor Industry Heritage Trust is committed to eliminating discrimination and encouraging diversity amongst our workforce. We welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Job Types: Part-time, Permanent
Part-time hours: 25 per week

Salary: £13,852.00 per year

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Free parking
• On-site parking
• Sick pay

Schedule:

• Monday to Friday

Work Location: In person