administrative assistant Newton Abbot, England
Job description
An excellent opportunity for the right candidate to join a positive and friendly team, in a modern and positive working environment.
About SWS Hardware:
SWS Hardware is part of a group of companies that are still family-owned and managed. We are a long-established, UK's leading, supplier of premium ironmongery and furniture fittings to the interior fit out and construction industry.
Our business is based on the solid principle of customer service being the most important factor. We share our expertise with our customers offering technical advice and customised support.
Main Purpose of Job:
The is an officed based role, predominantly supporting the sales team. Responsible for purchasing products and supporting the smooth running of the sales function and operations of the business, you are a structured and organised individual who can work well with others and build rapports with suppliers, customers, and staff in a friendly and informative manner. We require someone who is competent in using IT systems, inclusive of the Microsoft Office suite, and able to monitor and interrogate data to identify requirements and improvements.
Main Responsibilities:
- Provide daily assistance and support to the sales team – follow up on issues, manage diaries and coordinate meetings/site visits.
- Manage the purchasing of new products and replenishment of low stock items.
- Collate and update KPI information.
- Supply chain and procurement liaison
- Update latest supplier prices in stock system.
- Assist with system data, accuracy, completeness.
- Generate regular value for money reports.
- Carry out satisfaction surveys with customers.
- Follow up on customer queries.
- Monitor inbox and chat functions.
Knowledge, skills, and experience required:
Essential
- Proven experience in a similar role.
- A methodical and logical thinker.
- Strong organisation and presentation skills.
- Has an eye for detail.
- Consistently delivers accurate work in a timely manner.
- Excellent communication skills.
- Identifies opportunities to improve process and efficiency.
- Good IT skills.
- Able to put the customers’ needs first.
- Self-starting and treats the brand as your own.
- Punctual and reliable.
- Problem-solving aptitude.
- Ability to effectively communicate with immediate colleagues to ensure goals are met.
Desirable
- HNC or equivalent qualified
- Awareness of commercial deadlines and pressures
Job Type: Full-time
Salary: £26,400.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Newton Abbot: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Please ensure a relevant cover letter is included with your application
Education:
- A-Level or equivalent (preferred)
Experience:
- Commercial Administrator: 2 years (preferred)
Work Location: In person
