administrative assistant Mansfield, England
Job description
Key responsibilities will be: Take incoming calls through the Nottinghamshire based Single Point of Access, ensuring that calls are transferred to the relevant person/ department and making sure messages are dealt with efficiently. To work within a busy office as part of a team, sharing work fairly and efficiently and respecting other admin staffs skills and competencies. To provide general clerical and administrative support including word processing and filing routine correspondence. To follow established systems for allocation and completion of work.
Providing professional administration services to clients and identifying specific needs. Manage and maintain confidential patient files on a database and on paper. Manage and deal with incoming healthcare referrals promptly, adhering to company timescales. Book appointments for clients and use appropriate calendar software.
Record client data accurately on appropriate service database. To use IT systems, including excel and word to exchange information. Use word processing, spreadsheet and in-house database. Work closely with Single point of Access Lead and prepare computerised documents and reports.
Work with service leads to source new venues, working in accordance with company budgets and areas of demand. Flexibility to cover colleagues annual leave, sickness etc. Weekly monitoring of workload and service targets. Take meeting minutes, type and distribute as required.
General administration (record keeping, filing etc.) Be able to encourage and assess client`s readiness for specific behaviour change. Organise Nicotine Replacement Therapy (NRT) safely and promptly as required by smoking cessation practitioners. Auditing and stock check of NRT products monthly alongside daily temperature checks of storage cupboards. The desire to make a difference We are looking to change the lives and improve the wellbeing of the people in Nottinghamshire.
