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Job Purpose
This is an entry level post for candidates to gain work experience whilst also undertaking a work based qualification. Candidates must be able to demonstrate that they would benefit from both the work experience of this post and the modern apprentice qualification.

To work as part of a team to provide professional administrative and organisational support to staff and students in the School of Infection and Immunity. In particular, supporting travel and accommodation bookings, arranging meetings, updating databases, event support, supporting social media profile, processing expenses and providing other ad-hoc administrative support.

Under the guidance of the Supervisor, this role will provide administrative support to a number of staff and students within School of Infection and Immunity.

This is a contract position for two years.

Main Duties and Responsibilities
1. Provide assistance in responding to queries within the general enquiries inbox, dealing with routine requests such as room bookings, meeting arrangements, circulation requests, travel bookings, etc to deliver a high quality of service to stakeholders.
2. Provide assistance with the administration and organisation of events, such as research away days, conferences, workshops, poster days and any other events that may be required.
3. Provide assistance with the maintenance of student information for use in reports to staff and external stakeholders.
4. Process expense claims in adherence to the University of Glasgow's Expenses Policy
5. Assist with administrative support for meetings to ensure effective support for the committee clerk and committee members.
6. Assist with creating and publishing content for webpages, intranet, newsletters and contribute to reporting mechanisms as required.
7. Provide assistance with general administrative support (eg scanning, photocopying, ordering, electronic filing, arranging meetings) contributing to the smooth operation and management of the School office.
8. Undertake any other duties as assigned by Deputy Head of Professional Services or Head of Professional Services.

Knowledge/Qualifications

Essential:
A1 Standard Grade (1-2)/Nat 5 (A-B) or equivalent in English and Administration or Business Management.
A2 Basic working knowledge of MS Word/Excel/Internet/e-mail.

Desirable:
B1 Higher or Intermediate 2 or equivalent in English and Administration or Business Management.

Skills

Essential:
C1 Good interpersonal and communication skills.
C2 Good level of accuracy and attention to detail.
C3 Good organisational skills.
C4 Ability to use initiative and work proactively with some supervision and managerial guidance as required.
C5 Ability to work as a member of a team.
C6 Ability to work on a number of projects and to meet deadlines.
C7 Discretion and the ability to maintain confidentiality.
C8 Willingness and ability to learn new skills and technologies.

Desirable:
D1. Skills in event organisation / supporting travel arrangements
D2. Skills in creating and publishing content for webpages, newsletters or other forms of publicity.

Experience

Essential:
E1 As this is a training post, no formal experience is required, although some experience in using computers and in dealing with people from school activities, hobbies or volunteer/part-time work would be helpful.
E2 Must be able to demonstrate that you would benefit from both the work experience and qualification element of the programme.

Further Enquiries

Any further enquires may be directed to Dawn via email [email protected]

Terms & Conditions
Salary will be Grade 2, 21400 per annum.

This post is full time (35 hours per week) and fixed term for up to 2 years

As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.

As a valued member of our team, you can expect:
1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.
2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension , benefits and discount packages.
3 A flexible approach to working.
4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University.

We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community here.

We endorse the principles of Athena Swan and hold bronze, silver and gold awards across the University.

We are investing in our organisation, and we will invest in you too. Please visit our website https://www.gla.ac.uk/explore/jobs/ for more information.