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Administration Assistant - Permanent Bexleyheath, England
Job description
As one of the most trusted names in the UK and part of the LSL Property Services group, we are proud of our reputation as a professional estate agent. We are also a committed employer and pride ourselves in developing and supporting all our colleagues through professional leadership and career development opportunities.
- Basic salary of up to £20,319pa
- Office Hours – Monday – Friday 9.00am – 5.30pm with 1 in 5 Saturdays (Day off in lieu for any Saturday worked)
- Professional training provided by our award-winning Learning and Development Team
- Defined career path / progression opportunities
- Numerous employee benefits which include a company pension scheme, various share buying and saving schemes along with several additional employee discounts
- Provide an effective, efficient and professional administration service to the residential sales/purchases process, for the estate agency branches across the Your Move and Reeds Rains brands.
- Achieve operational excellence in all aspects of the role, processes and procedures undertaken.
- Support colleagues within the unit to manage tasks/escalations whilst adhering to the SLA Timescales on a daily basis.
- Develop and maintain excellent staff relationships with colleagues, within the unit, also within the branches, to present a professional image at all times.
- Adhere to managerial requests in a respectful manner.
- Ensure full compliance with relevant legislation as part of the listing process is followed, whilst adhering to Anti-Money Laundering HMRC guidelines and Consumer Protection Regulations, and remain aware of any changes to the regulations and company procedures.
- Confirm that all listings meet company guidelines, making sure that all properties are of a high quality and representative of the brands values.
- Ordering EPCs in a timely and professional manner.
- Monitor daily tasks, to ensure files are compliant, and follow the processes in place.
- Ensure the 48hr SLA is followed, and any outstanding tasks are dealt with accordingly.
- To meet Audit targets that are set on a daily basis.
- To complete an accurate data return, advising and reporting any AML failures.
- Ensure knowledge is up to date, and any training completed within deadlines.
LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed at LSL Careers.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know.
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