Job description
Welcome to The Olsen Way
In recent years, we have seen a new era emerging in cruising.
There is a trend for everything to get bigger and busier, and for a cruise to be seen as an alternative to a large luxury resort, with a limitless flurry of activity.
But this is not for us
We believe there is another way to cruise. A way that is based on five generations of seafaring.
Where cabins are called cabins and ships look like ships.
Where the journey is as important as the destination.
In our world, smaller is better, and we believe in keeping the experience on board uncrowded, warm and civilised - treating passengers as guests, like the family run business we are.
It would be easy to follow the trends and go with the crowds. But we never will.
Because this is our way. The Olsen Way
It’s an exciting time to be joining the cruise industry as we start getting our beautiful fleet back into service and sailing around the world with our guests. We are strengthening our Customer Relations team in our Head Offices in Ipswich with an Administration Assistant.
As an Administration Assistant, you will be responsible for providing an effective administrative support to our Customer Relations Department. This is an exciting opportunity to work within a successful team who have a passion for providing a good service.
The successful candidate will be an excellent communicator who is organised and self-motivated. It is also important to be a competent user of Microsoft Office programmes along with the ability to structure written communication effectively and accurately.
We are keen to hear from candidates with previous experience within an administrative background, therefore if this applies to you and you have a positive hard-working attitude, we would love to hear from you.
This is a part time position working 28 hours per week. You will be based at our Head Office in Ipswich (Fred. Olsen House, 42 Whitehouse Road, Ipswich, Suffolk, IP1 5LL.) And you will have the option of a hybrid work pattern between the office and working from home.
Attached to this advert you will find a detailed Job Profile and an overview of the staff benefits we offer.
Our Values:
We are caring - “We trust and care for each other, our guests and our environment”
Always deliver a warm and friendly welcome, Always make time to listen, Look out for each other’s safety, security and well-being, Strive to help protect the environment for future generations.
We are positive - “We live and share a positive attitude”
Motivate each other with positive energy, Always see the opportunities in new ideas, Believe it’s better to learn than never try, Always look for ways to add value and make a difference.
We are real - “We are always ourselves and respect others”
Bring our real selves to work and perform, Respect and embrace all our different personalities and cultures, Have the courage to admit when we are wrong and have the strength to act on it, Have a voice and encourage open, honest communication.
We are a team - “We are more than a team; we are a family”
Share experiences and learn from each other, Adapt, respond and pull together to drive results, Together we recognise and celebrate our achievements.