Administration Assistant Hayle, England
Job description
We have a permanent vacancy of 30 hours (4 days) for a Business Support Assistant based within Penwith and Kerrier Family Hubs, supporting the work of the Early Help Service. Penwith and Kerrier Family Hubs is made up from Hayle, Helston, Redruth, Cambourne, Penzance and Porthleven. The main working location will be across Hayle and Helston Family Hubs with an expectation to provide cover at other Family Hubs within the locality as required.
The primary role is to provide reception and administrative support in the delivery of services, supporting operational colleagues and ensuring timely communications with service users and partner agencies.
This position will be subject to an enhanced Disclosure and Barring Service check.
Applicants should have 4 GCSEs (A-C), or equivalent, including English and Maths, excellent keyboard skills and significant experience of general office procedures.
You will also have good interpersonal and communication skills with the ability to liaise appropriately with all levels of professional staff, service users and other agencies. A professional approach applying discretion and diplomacy is essential. We also require flexibility and the ability to enjoy the challenge of working within a busy team environment, producing good quality, accurate outputs while often working to deadlines. Driving licence and car essential.
The Together for Families directorate provides support to children and families within the county. Cornwall Council is an evolving and developing organisation that requires a level of responsiveness within its services and from its employees. The post-holder will respond positively within this type of environment, pro-actively accepting the challenges and opportunities that are fundamental within a changing organisation.
This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies.
Please view the role profile here, your application will need to demonstrate how you meet the required criteria. Please ensure you answer all of the pre-screening questions in full, within the application form. Guidance on how to complete your application can be found here – The application process. Please do not upload any additional documentation in support of this application. Applications will be considered based on the screening questions and qualifications and experience details provided within the application form only. Any further attachments will not be considered when the recruiting managers are shortlisting for interview.
Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g. race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.
Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.
Whilst the location/work-base for this role has been specified our evolving ways of working means that the role may require you to also work remotely (e.g. from home/other locations). We will discuss this with you during the recruitment process.
More information about working for Cornwall Council is available here.
We are happy to talk about flexible working options.
