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Job description

We are looking to recruit an Administration Assistant, who will work across and be trained in our Community Mental Health procedures.

The role would be ideal for those with experience of patient and service user contact, an excellent telephone manner and a strong administration focus. Comprehensive training will be provided to the right person.

The administration assistant will support delivery of clerical support to a range of identified clinical services, prioritising and managing own workload using the workflow management system to respond to work activities, customer queries, responding to correspondence.

The administration assistant will provide support for:

• Trust receptions at designated Community Mental Health sites
• General administration support for defined community based clinical services

The Administration Assistant role will provide an efficient, effective and high quality administrative support to health and social care professionals and service users/patients within a community based or district wide team.

• Reception roles are within Community Mental Health Receptions
• Admin Hub roles are within admin office environments across Bradford and Keighley

The Mental Health Admin team cover six Community Mental Health Reception sites and admin office bases are at Horton Park (BD7) and Meridian House (BD21) with further options available for home working.

We will consider various part-time hours, with a maximum of 33.5 per week offered through this vacancy.

Our core working hours are Monday - Friday, between 9:00am - 5:00pm.

Closing Date: 31st January 2023

Shortlisting Date: 1st February 2023

Interview Date: 8th February 2023

Everything we do is underpinned by our core values: -

We Care- We act with respect and empathy, and always value difference

We Listen- We understand people’s views and respond to their individual needs

We Deliver- We develop and provide excellent services and support our partners

We will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including :

Additional cost of living payments for bands 1 – 7

Increase mileage rates for > 3500

A wide range of health and wellbeing support packages

A range of internal and external development and learning opportunities

Plus many more.

We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.

BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.

Please read the attached Job description and person specification for further details about this role.