Admin Team Leader Coventry, England
Job description
At Menzies Distribution we have been delivering across the UK since 1833, we can reach areas that others cannot. Today, we are Logistic UK’s most innovative business of the year, with a strong focus on the future, sustainability, and innovation – We keep moving forwards.
We are currently recruiting a Admin Team Leader to join our depot in Coventry. Due to the nature and pace of this role having previous transport or warehouse related administration and customer service experience to hit the ground running would be ideal.
Monday to Friday 8am - 5pm
Admin Team Leader duties:
- Provide effective direction and leadership to the admin team
- Acting on instructions, whether verbal, by email or hand written in a pro-active and timely manner and following up queries
- Able to act as first point of contact for customer and third party telephone calls, new enquiries, dealing with queries where able and forwarding detailed accurate messages
- Delegating tasks within the team and administrators on systems and processes
- Identify under-performance in the administration team and manage this in a timely manner by the application of appropriate performance management processes
- Preparation of standard correspondence and documentation, regular photocopying and scanning of documents
- Administration and general file management
- File closure - checking financial printout to ensure clear of outstanding disbursements, WIP, customer money, liaising with managers as appropriate
- Collating information and co-ordinating workloads within the administration team
Our ideal candidate:
- Excellent computer literacy (Microsoft Office, Word & Excel)
- Previous transport & administration experience.
- Good numeric skills – including accuracy.
Our benefits:
- Uniform & PPE provided
- Healthcare Cashplan for all employees and dependants, including dental, optical, physiotherapy, health screening, 24/7 counselling and more
- Employee perks: discount on trips, hotels, gyms, days out, restaurants, supermarkets and more
- Discount on mobile phone contracts with EE;
- Training opportunities and development plans
- Driver of The Year Awards
- Flexible working options
- 28 days holiday allowance including Bank Holidays
INCLUSION
Menzies Distribution is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.
We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work. And we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be, and to reach their full potential creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.
