Admin Support/Clerk Typist Preston, North West England, England
Job description
Neurophysiology may be a small speciality, but it is definitely not boring. So, if you are looking for a chance to put your ability to assimilate new practises and knowledge to work then this is the role for you!
We are looking for an experienced Administrator to fill a full-time band 2 permanent position. This opportunity means that you will be working in a busy environment alongside a supportive admin team as well as working closely with Consultant Clinical Neurophysiologists and Clinical Physiologists alike.
You must enjoy working in a clinical environment, have a good standard of general education and possess a relevant typing qualification of RSA 2 standard.
We are an ambitious department who are committed to providing a service that we can all be proud of, and you will be encouraged to play a vital role in the provision of a gold standard service. You will use your unique skills as an experienced administrator/audio typist to prioritise your workload and adapt to changing typing complex clinical neurophysiology correspondence to a high standard with speed and accuracy.
A high degree of confidentiality is a must and knowledge of medical terminology is desirable as well as being able to confidently use Microsoft packages including Word and Excel.
You will have the opportunity to assist when needed by answering phone queries and meeting and greeting a variety of patients that come to our department.
If you can work under pressure, enjoy adapting to ever-changing and unpredictable situations and thrive in a team environment then we cannot wait to meet you.
We have 9000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something to be proud of.
Inputting of referrals from email and post onto the department booking and reporting software, Solus. Organise incoming and outgoing email/post, referring enquiries to appropriate person if necessary.
When required, audio type/copy type letters, reports, or other clinical correspondence according to clinical priority in line with agreed standards of speed and accuracy and within the locally and nationally agreed time frames.
Ensure that all correspondence is checked and signed by the appropriate consultant (manual or digital).
Promptly file correspondence and investigation results.
email clinical correspondence to originating referrer when required.
To prioritise own workload appropriately, referring any service concerns to the Admin Team Manager in a timely manner
Maintain good relationships with members of staff, always ensuring a high degree of confidentiality and integrity.
Communicate with a range of staff, users and visitors to the Trust/Department utilising a variety of communication methods including verbal, electronic and passing information in a format that is appropriate to the individual request.
Answer internal and external telephone queries from staff, patients, and others.
Assist admin team with general admin duties as/when required.
