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Admin Support Post - Band 3

37.5 hours per week, Monday - Friday.

Location: Brooklands Hospital (Brian Oliver Centre) Coleshill Road, Marston Green

We have a exciting opportunity to recruit a Band 3 Admin Support to work with the Male Forensic Team.

We are looking for a dynamic experienced individual with excellent communication, organisational and secretarial skills to support the administration functions within our Inpatient Service who are based at Brooklands Hospital. The successful candidate must be flexible and adaptable with the ability to prioritise tasks and work calmly under pressure, together with excellent customer service skills. Minute taking skills are essential for this role.

Please note many Trust interviews take place through Microsoft Teams, this can be downloaded either through the App Store or Google Play for use on your phone/tablet.

The post holder will play an important role within the wider Admin Team at Brooklands to provide efficient and comprehensive administration support to clinicians and managers. You will work within an integrated and skill mixed Admin Team across the building to support clinical service delivery. Band 3 Admin Support are vital members of the team providing for example secretarial support to clinicians and managers.

The post holder must demonstrate a caring, positive, compassionate and sensitive approach to their work in order to support patient care and be able to communicate effectively with colleagues, the general public and representatives from other hospitals and organisations. We have a partial electronic patient record which is central to our work, so accurate record keeping is critical, and you must be able to concentrate in a busy working environment. The successful candidate must show a positive approach to change who are supportive of service improvements.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

These include:

• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support group

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

The post holder must demonstrate a caring, positive, compassionate and sensitive approach to their work in order to support patient care and be able to communicate effectively with colleagues, the general public and representatives from other hospitals and organisations. We have a partial electronic patient record which is central to our work, so accurate record keeping is critical, and you must be able to concentrate in a busy working environment. The successful candidate must show a positive approach to change who are supportive of service improvements.

The post holder must have a good standard of education English and Maths, essential qualifications RSA/OCR III Word Processing, NVQ 3 in Business Administration (or equivalent) and previous clerical and secretarial experience are essential for this position. Previous experience of working in the NHS and Learning Disabilities setting and knowledge of the Trust’s computer information systems would be desirable.

This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.