Job description

Full time 37.5 hours to cover Monday - Friday 9am - 5pm

Rise Early Helpis a well-established multi-disciplinary team within Coventry and Warwickshire Partnership Trust. We work in partnership with different providers across Coventry and Warwickshire including Coventry and Warwickshire Mind, GP surgery’s, schools, children’s services, and parents/carers to promote positive outcomes of mental health and emotional wellbeing for children, young people and their families.

Recent investmentand expansion in the Rise Early Help Service has led to several administration opportunities across Coventry and Warwickshire. This role will offer a blended approach to working with some presence needed in a base but also able to work from home which is negotiable on appointment.

The post holder will play an important role supporting our Rise Children and Young People Services. You will be required to support the admin team in providing efficient and comprehensive administrative support to clinicians and managers and will work within an integrated and skill mixed admin team to support clinical service delivery.

Weare looking for a compassionate approach to supporting patient care and service improvements. You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. The essential requirements of this post are good telephone manner, high level communication skills and attention to detail. You will have good organisational skills and the ability to work both independently and as part of a team. We have a full electronic patient record system which is central to our work, so accurate record keeping is critical, and you must be able to concentrate in a busy working environment.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

The roles are based at site but can be supported with some home working on a flexible rota basis in line with service needs, for which equipment will be provided (NB a home wi-fi network is required with a confidential space to work in).

Join our team and enjoy the following rewards:
Annual leave starting at 27 days + BHs, rising to 33 days + BH’s,

Generous pension scheme,

Childcare vouchers,

Health and wellbeing offer’s for staff,

Reimbursement of eyesight checks,

Employee assistance programme (counselling, financial/legal support, etc),

On-line learning + qualification development programmes,

Coaching support,

Success awards, including long service vouchers, etc.

For more information on this job role and the requirements please see the support information attached. This will give you an full overview of the person specification and duties.

Tasks to undertake:
Inputting of referrals

Scanning, Inputting and Uploading letters

Data Inputting

Answering telephone queries

Handling sensitive information

Please note many Trust interviews take place through Microsoft Teams, this can be downloaded either through the App Store or Google Play for use on your phone/tablet.