Job description
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
FUTURE YOU turns a hand to anything and everything.
Future You is a genuine admin all-rounder. Fielding customer queries, receiving or dispatching packages, or looking after inventory – nothing will faze you. If it’s variety you’re after, you’ll love being our Warehouse Clerk at Warrington and helping everything here run efficiently.
What you’ll get:
- £10.67 rate of pay
- Working hours are 11:00am to 20:00 Monday to Friday
- Company pension scheme, discounts at major retailers (like Apple), cinemas and attractions (such as Alton Towers and The London Eye)
- Opportunities to progress – thanks to our ‘promotion from within policy’
The safety of our people, our customers and our community is our priority. As well as receiving Health and Safety training relevant to your role, rest assured that we have implemented stringent safety measures in all of our facilities, including social distancing, more frequent facility deep cleaning and PPE on the job.
What you’ll do:
- Dealing with customer complaints within the SLA deadlines.
- Liaising with customers, drivers and internal departments to assist in query resolution, including address resolution.
- Customer counter processing.
- Working to specific targets for on road expectations
- Working in the office and warehouse environment
- Allocating collections to drivers
- Arranging bulk collections
- Creating new pickups on the system
- Assisting drivers on road
- Liaising with automotive for breakdowns
- Tracking results
What you’ll need:
- Polite, professional confident communication skills
- A flexible and friendly attitude
- The ability to work in a fast-paced, time-specific and targeted environment
- Working knowledge of Word and Excel
- Self-motivation, a well-organised approach and the ability to work well as part of a team
- Any experience in a similar environment would come in handy.
You will need to posses good customer service and problem solving skills with excellent telephone manner and possess the ability to work well under pressure and in a team, often to strict deadlines. Knowledge of the UPS operation and UPS in house systems would be advantageous.
How we recruit:
UPS is committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting and compensating based on merit, experience and other work-related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation or gender identity.
A bit about a big business
Founded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe. Today, UPS is a global company with one of the most recognised and admired brands in the world. We have become the world's largest package delivery company and a leading global provider of specialised transportation and logistics services. Every day, we manage the flow of goods, funds and information in more than 200 countries and territories worldwide.
Location: UPS Ltd, Lockheed Road, Omega 88, Warrington, WA5 4DA
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.