Job description
Main duties of the job
An exciting opportunity has become available in the Radiology Department of the Royal Free London NHS Foundation Trust for a Band 3 Admin & clerical officer . We are looking for highly motivated staff of excellent calibre to become part of our dynamic team, which promotes our World Class Care Values.
In 2012, the Radiology Department underwent a 23 million pound total redevelopment to accommodate the 200,000 plus examinations performed each year. The department actively encourages continued professional development (CPD) and opportunities are available for further training and development.
The post includes a rotation through main imaging Reception, bookings office, face to face and covering clinic reception.
The Royal Free Hospital is situated in the beautiful Hampstead area, a vibrant part of London with many cafes, restaurants, shops and pubs, and the hospital is located in close proximity to Hampstead Heath. The hospital is easily accessible being 5 minutes from Underground and Over ground train services as well as regular buses. It has a diverse range of complex specialties, a busy A&E department and we are a centre of excellence for both HPB and vascular work.
Working for our organisation
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow link https://www.royalfreelondonjobs.co.uk/
Detailed job description and main responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person specification
Education & professional Quali
Essential criteria
- 4 GCSE Grades A-C or equivalent
Desirable criteria
- AMSPAR Medical Terminology (or equivalent)
Experience
Essential criteria
- Working with the public
- Handling Customer Complaints
- Computer based data entry experience
Desirable criteria
- Previous work in a team-based environment
- Exeprience in an NHS/Healthcare environment
Skill and Aptitudes
Essential criteria
- Proficiency in the use of Microsoft Office applications
Desirable criteria
- Cerner Trained
Personal Qualities & attribute
Essential criteria
- Excellent Customer service skills
- Able to prioritise workload
- Able to multi-task and be flexible
- Able to remain calm under pressure
- Problem solving skills
- Able to work to own intitiative
- Effective written communication skills
- Effective verbal communication skills
Other
Essential criteria
- Awareness of the issues around risk management, including information governance
Royal Free World Class Values
Essential criteria
- Demonstrable ability to meet the Trust Values
Covid-19 Vaccination
Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.- AT* - Apprenticeship Training. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
- By applying for this role, you accept if successful, that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Therefore we require you to complete your stat and Man e-learning modules prior to joining our organisation.
- If you are an EU/EEA citizen who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK. Please Note: We are unable to sponsor Band 2 to 4 as the salary does not meet the UKVI Points Based system threshold.
- If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system
- If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a “selfie” using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk
- The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
- The Trust will request a DBS (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.
- By applying for this post you are agreeing to Royal Free London NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
- Please be aware of scams – unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.
Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.
Please note:
- Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification
- Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
- Interview arrangements will be communicated via email so please check your email regularly following the closing date.