Admin Assistant Band 3 Luton, East of England, England
Job description
A vacancy has arisen for a full time Administration Assistant, based at Charter House, Alma Street, Luton .
Are you looking for a new challenge?
Do you enjoy delivering first class customer care service?
We are seeking to recruit an enthusiastic Administrative Assistant to join our friendly, dynamic team of administrators.
We are looking for someone to be part of a busy team, who works confidently giving attention to details; is efficient, demonstrating a helpful, courteous, and professional manner at all times.
We pride ourselves in delivering a high quality care to our service users. Your role will involve dealing with a high volume of calls from service users who has queries or questions, typing medical letters, registering referrals, keeping accurate logs of personal confidential data. Great administration and communication skills is also required. You must have the ability to work unsupervised, whilst under pressure, always maintaining a professional empathetic approached to our service users and relatives alike whether it be face to face or virtual. Your main responsibility will be to assist management administratively in day-to-day operational functioning of the service.
Previous administrative experience in a mental health or other NHS setting together with knowledge of our RIO system are required.
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Applications from apprentices are very much welcomed.
This is a very rewarding but also extremely busy role, and would suite someone who can remain calm under pressure in challenging circumstances, whilst carrying out various tasks. You must have the flexibility to deal with interruptions and be an excellent, tactful communicator.
If you are enthusiastic, motivated, have an eye for detail and ready for a challenge, then you are what we are looking for.
Please kindly refer to the job description and person specification attached to this vacancy or get in contact with us.
