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Job Introduction

We know the amazing and life changing work our staff do every day for the people we support, which is why we offer:

• Specialist and Blending Training and Development – we believe in promoting from within!
• Enhanced Training that includes Induction Training and Service Specific.
• Access to Digital Perks where you can gain discounts on gym memberships, shopping, theme parks, travel and more!

Main Responsibilities

Role and Responsibilities:
This role is to support the wider business, working within a fast-paced environment. You will ensure that the back-office duties and processes carry on with efficiency and accuracy to enable to smooth running of the business. Key tasks include but are not limited to:

• Be able to develop support plans for the Service Manager to complete, Update support files for service users and staff, ensure all files are accurately maintained.
• Manage the sending and then checking payments of invoices for service users, Customer billing and credit control
• Raising purchase orders and sales invoices
• Processing of payroll hours into internal database.
• Ordering supplies.
• Typing up documents.
• Archiving, taking minutes in meetings, hearings and appeals.
• Answering telephone calls/emails and dealing with initial enquiries/taking messages.
• Liaising with IT, Faxing Scanning/Printing Data inputting, copier maintenance.
• Incoming and outgoing Post.
• Audits on personnel files.
• Prepare for CQC inspections and for LA compliance audits.
• Ensure Care Free is being used effectively and an audit trail is visible for the RM and AOM.
• HR Admin where necessary – eg: Inductions.
• Liaise with finance with any changes of care packages.

The Ideal Candidate

You should be commercially aware and ideally, will have some experience within a finance / accounts / payroll function. You will also have strong communication and team work skills. Key skills include:

• Good level of I.T literacy including Microsoft packages including Word, Excel and Powerpoint
• Able to understand and follow instructions & policies
• Able to use initiative and have the ability to work to process
• Strong organisational skills and the ability to multi-task
• Self-Motivated
• Good written/verbal communication skills to all business levels
• Able to work as part of a team

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Job Description

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