Job description
Band 3 Admin Assistant - Fixed term
To provide administrative support to the Service, ensuring efficient and smooth running of the reception.
To work closely with colleagues with the Diabetes Service to an efficient and responsive administrative service.
Responsible for maintaining reception area is run professionally and efficiently to maintain smooth running of the Diabetes Service.
Answer phone calls from the public in a professional and timely manner, assisting the caller in booking appointments, directing to the correct clinician and dealing with all other queries.
Ensure all nurse/clinician lists are correct and updated on a daily basis.
To update NHS Clinical programmes EMIS/Rio with patients correct information and documents.
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
For a more detailed job description and person specification please see attached JD & PS.
For contact details please see below.