Admin Assistant
Job description
Admin Assistant x9
We are seeking experienced, enthusiastic and flexible team player to join our busy Administrative teams across the County. The teams provide support to Senior Managers and Operational colleagues who work in Care and Wellbeing.
There will be a variety of skills to undertake, including the following:
- dealing with customers directly by answering the phones/ making outgoing calls.
- administer informal and formal meetings – to include taking minutes.
- using and assisting with data entry on to our customer database
- word processing of letters/reports
- general administrative office duties providing support to our Operational colleagues
Care and Wellbeing is an evolving and developing area of the organisation that requires a fast-paced level of responsiveness from its services and employees. The post holder will need to respond positively within this type of environment, pro-actively accepting the challenges and opportunities that are fundamental within a changing organisation.
The role is a hybrid working role, which would include working from home and an expectation to attend the office when required.
About You
The successful candidate will have the ability to organise and minute meetings, present typewritten information using a range of Microsoft Office tools. You will deal with telephone enquiries from within the Council, from external organisations and from people who need our support.
You must appreciate the need for confidentiality and accuracy and be able to work flexibly in a demanding and varied environment with tight deadlines.
You will also have excellent interpersonal and communication skills, with the ability to liaise appropriately with all levels of professional staff, service users and others. A professional approach with the application of discretion and diplomacy is essential, as is flexibility and the ability to enjoy the challenge of working within a busy environment, producing good quality, accurate, outputs while often working to deadlines.
Roles are advertised at full time (37 hours per week) however we will also accept part time hours of 18.5 per week. Weeks are Monday - Friday.
Please view the role profile here, your application will need to demonstrate how you meet the required criteria. Please ensure you answer all of the pre-screening questions in full, within the application form. Guidance on how to complete your application can be found here – The application process
Please do not upload any additional documentation in support of this application. Applications will be considered based on the screening questions and qualifications and experience details provided within the application form only. Any further attachments will not be considered when the recruiting managers are shortlisting for interview.
Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g. race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.
Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.
Whilst the location/work-base for this role has been specified our evolving ways of working means that the role may require you to also work remotely (e.g. from home/other locations). We will discuss this with you during the recruitment process.
This position will be subject to a criminal record disclosure check.
More information about working for Cornwall Council is available here.
We are happy to talk about flexible working options.
