Admin Assistant - 20 Hours Bournemouth, England
Job description
Are you a strong administrator looking for a new challenge?
Do you enjoy working within a busy office where no two days are the same?
At BPAS, we're looking for an experienced administrator to come and join our fast paced and dedicated team in Bournemouth. As an Admin Assistant you will be responsible for completing all administrative and client support tasks within the hub, supporting clients through their episode of care.
Please note administration experience gained within an office/professional environment is essential for this role.
Key Responsibilities:
- Answer and direct telephone queries, liaising with both internal and external colleagues as necessary, and also welcome clients and escorts to the hub directing them as required.
- Accurately check or complete all necessary BPAS and legal paperwork, ensuring relevant documentation is available for the client's episode of care.
- Provide all information to clients in a supportive and reassuring manner, to ensure informed choices are made at all stages of their care.
- Monitor, edit and amend appointment list using the booking system, informing clients if changes to their appointment become necessary.
- Provide admin support for safeguarding in the hub.
This role is for 20 hours per week on a Tuesday, Friday and Saturday. Saturday shifts benefit from time and half pay as well as home working. Tuesday and Fridays will be based at the hub. Please see the further information tab below for more details.
