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Sanctuary is one of the UK’s leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.

Accounts Payable Officer

Worcester based with a balance of home and office working

£24,612 - £25,908 per year

35 hours per week

We have an exciting opportunity for an Accounts Payable Officer to join our Accounts Payable team based at our head office in Worcester. You will deliver, improve and maintain effective and efficient administration systems. As well as supporting the delivery of our Finance Services by providing managers and staff with clear guidance and advice in regard to queries, ensuring you are delivering high quality customer focused services.

The role of Accounts Payable Officer will include:

• Resolving vendor queries and reconciling vendor statements in a timely manner
• Maintaining effective and efficient administrative processes and identifying improvements to support the provision of accounts payable services
• Providing managers and staff with clear guidance and advice, in response to accounts payable queries, ensuring compliance with Group policy and legislation
• Assisting in the development of accounts payable administration and processes to provide efficient, customer focused services
• Supporting the development and maintenance of effective relationships with stakeholders, assisting in addressing any issues or shortfalls

Skills and experiences:

• NVQ2 in relevant area (e.g. business administration, customer service) or AAT part or fully qualified is desirable
• Proven experience of working in an administrative role
• Experience of working in a customer service environment
• Experience of organising own workload, prioritising tasks and meeting deadlines
• Good communication, interpersonal and customer care skills
• Excellent organisational skills

Why work for us?

One of the UK’s leading providers of housing, care and commercial services, Sanctuary employs more than 14,000 people and manages over 100,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with matching employer contributions from Sanctuary up to set limits
• Life Assurance
• Employee Volunteering scheme
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Role salary is £22,375 with an additional policy allowance of £2,237 per annum (rising to £23,553 with an additional policy allowance of £2,355 per annum after 12 months, subject to satisfactory performance)

To view the job profile please click here

Closing Date: 06 August 2023

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter'

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.