Accounts Assistant Chiswick, England
Job description
About Shepherds Bush Housing Group
We’re a forward-thinking housing group in the heart of west London. Since we started in 1968 our ethos has remained the same: to provide affordable homes and services that build communities.
Here at Shepherds Bush Housing Group, we are passionate about what we do and apply our innovative outlook to find new ways to invest in people, communities and residents.
We offer careers that are both exciting and rewarding. We’re looking for people who bring a variety of different skills and experiences to help us continue to make a difference to the local communities we work within.
This is a unique opportunity to work for an award winning organisation and genuinely contribute to the achievement of our corporate aims and objectives.
About the role
This role is focused on supporting the business in identifying and implementing new efficiencies and cost savings. This may involve reviewing existing processes and systems to identify areas for improvement, or developing and implementing new procedures or technologies that can help to streamline operations and reduce costs.
Key Responsibilities
- To resolve a wide range of queries ensuring that the information provided is accurate and current, dealing with any problems as they arise.
- Receive and evaluate the Utility bills.
- Collate & submit monthly meter readings to various gas, water and electricity
- providers.
- Investigate unusual consumption or unexpected rate changes.
- To liaise with energy providers to ensure that invoices for outstanding amounts, on properties owned by SBHA, are investigated to determine liability and to resolve any outstanding issues.
- To check invoices, entering data against the correct codes and apportioning charges appropriately.
- Liaising with lettings team to determine works to be recharged to third party Agencies and Commercial units.
- Record and reconcile incoming transactions received from third party Agencies and commercial units. Weekly and Monthly reporting of cash received.
- Light credit control. Resolve outstanding payments disputes and sending collection statements.
- Assisting with audits and resolving discrepancies in financial accounts
- Become knowledgeable using Proactis to be able to advise or train other members of staff with raising POs, receipting invoices and general Proactis admin.
Please see the job description for a full breakdown of duties and requirements.
About you
The ideal candidate will have a proven track record of organising and delivering a range of administrative support services, with exceptional attention to detail and the ability to provide reliable and accurate work.
You should have a good understanding of systems and software and be able to review systems and processes to identify new ways of working. You will work collaboratively with other team members, building effective relationships across the organisation. Experience in negotiation, problem-solving and complaints resolution is also required.
What we can offer you
Please follow the link to read more about our great benefits and what we can offer you: https://www.sbhg.co.uk/life-at-sbhg
Equality, Diversity and Inclusion
We commit to ensuring that equality and diversity are integrated at the core of our business and respond to the needs of our employees, workers, stakeholders and customers. To read more about our commitment, please visit the following link: https://www.sbhg.co.uk/equality-and-diversity
We reserve the right to close this vacancy early if enough applications are received.
