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Job description

Department: Finance

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:Job Summary:
The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Revenue Accounting Consultant invests in Southwest’s future in their analysis of complex revenue data and ensuring financial integrity and proper recording to the general ledger. This role joins the Finance Department, where they’ll share deep knowledge of one or more areas related to sales and revenue accounting, airline and ancillary ticketing, Loyalty programs and cargo operations, and may act as a business product owner for related financial systems. This Consultant shares expertise through participation on cross-functional strategic initiatives, system upgrades, and other projects. The Revenue Accounting Consultant has the opportunity to learn and grow in their expertise each day, and they’ll help pilot the future of Southwest Airlines.

Additional details:
The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.

U.S. citizenship or current authorization to work in the U.S. is required, and no current or future work authorization sponsorship available.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Responsibilities
Consult as a revenue accounting subject matter expert with Business and Technology Team Members on system upgrades and enterprise technology projects impacting passenger, Loyalty and cargo sales and revenue
Maintain the integrity of the revenue accounting, refund and other financial systems through periodic testing, validation of master data, and confirmation that the systems are working as expected
Analyze sales & revenue accounting, banking & settlement, ticketing, and forms of payment data to report on trends and to create financial estimates based on historical and forecasted customer behavior
Apply in-depth knowledge of sales & revenue accounting, banking & settlement, ticketing, and customer payment functional areas to collect necessary information/data to resolve questions and errors
Build relationships and connect with others by articulating a shared sense of purpose, listening to others perspectives, and contributing subject matter expertise across multiple Teams and Departments
Ensure the Company's future growth and development plans are aligned with revenue recognition and industry standards by communicating learnings and findings from revenue accounting and industry meetings
Act as a trusted resource, effectively communicating facts, insights, and recommendations across Teams, Departments, and projects; acts as an influencer
Condense complex facts and circumstances into an effective communication, using proper communication settings and tools, and factoring in the diverse needs of the audience, including all levels of Leadership
Prepare and present analyses and reports; communicates how conclusions were drawn and the impact on upstream and downstream users
May perform other job duties as directed by Employee’s Leader
Knowledge, Skills and Abilities
Knowledge of Company and regulatory ticketing, refund, and banking policies considered when performing analyses, responding to inquiries and when participating on projects
Knowledge of economic and accounting principles and practices, internal controls and SOX compliance, industry trends, customer payments and refunds policies, banking, and the analysis and reporting of financial data
Knowledge of software systems and tools, including database tools, used in performance of day-to-day functional duties
Knowledge of upstream and downstream technology systems, and how they impact the systems and tools used by the Team
Skilled in collecting, organizing, visualizing, and assimilating data, including turning raw data into meaningful information using ad hoc reporting tools, data-oriented programming languages and visualization software
Skilled in identifying complex trends, anomalies, and process or system defects; collaborating with Team Members and Internal Customers to evaluate root causes and possible cross-functional impacts; and developing and communicating the optimal plan of action that considers cost, efficiency and Customer Service
Skilled in use of Microsoft Office products, particularly Excel spreadsheets, Word documents, and PowerPoint presentations
Skilled in effectively communicating complex financial, ticketing and systems information to those without a similar background and to all position levels
Skilled in effectively communicating information and ideas in a concise and compelling story-line using multiple forms of communication, tailoring tone, style and content to the intended audience
Ability to demonstrate executive presence in front of all levels of management and represent the department at cross-functional meetings Education
Required: High School Diploma or GED
Experience
Advanced level experience, seasoned and specialized knowledge in:
Accounting, Finance, Business, Management Information Systems
Airline ticketing, payment & settlements, refunds, customer funds, fraud risk
Financial and business risks and impacts
Financial system master data and integrations
Technology project support and testing
Preferred: Experience in SAP
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from limited space workstation/desk/office area for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must meet confidentiality expectations as to confidential, proprietary, and sensitive Company information
Must have the flexibility to work extended hours, including occasional weekends, and Company holidays
Moderate amount of travel, including travel to international locations, is required

Pay & Benefits
Competitive market salary from $92,950.00 per year to $103,300.00 per year* depending on qualifications and experience, with opportunity for future pay increases based on performance and market movement. For eligible leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck**
Potential for annual ProfitSharing contribution toward retirement -when Southwest profits, you profit***
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

• Pay amount doesn’t guarantee employment for any particular period of time

**401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits
***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company

Southwest Airlines is an Equal Opportunity Employer.
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